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      Site reviews

      How we present the reviews
      Anonymous user
      ALLAN L.🇮🇱
      Verified Buyer
      5 out of 5 stars

      All emails were answered promptly

      All emails were answered promptly and accurately. Shipping was done well within the estimated delivery date. Although, I haven't physically seen my order as it is being reshipped to me internationally, I have no hesitation in recommending Resmed for its service.

      OCT 16, 2026
      Anonymous user
      Phillip B.🇦🇺
      Verified Buyer
      5 out of 5 stars

      I have received excellent support

      I have received excellent support and service from my sleep consultant

      OCT 16, 2026
      Anonymous user
      Steve C.🇦🇺
      Verified Buyer
      5 out of 5 stars

      I was pretty skeptical that

      I was pretty skeptical that this would work, but I was desperate, so decided to give it a try. The first night I slept right through, which was a big change from the previous few months for me. If your night sweats are keeping you awake, I recommend you give it a try. I know it doesn't work for everyone but it certainly works for me

      OCT 16, 2026
      Anonymous user
      Sinan K.🇦🇺
      Verified Buyer
      5 out of 5 stars

      I am happy with the

      I am happy with the product and its delivery time. It is a replacement for the worn out patr of my current CPAP. Very happy with the purchase

      OCT 15, 2026
      Anonymous user
      Christian W.🇦🇺
      Verified Buyer
      5 out of 5 stars

      The staff member who served

      The staff member who served me at Resmed at Golden Grove Shopping Centre, South Australia was very friendly, polite and happily provided me with the replacement products I asked for. It is always a pleasure to be served by a member of their staff.

      OCT 15, 2026
      Anonymous user
      Peter B.🇦🇺
      Verified Buyer
      5 out of 5 stars

      I find woman/girl at Richmond

      I find woman/girl at Richmond to be absolutely fantastic She has helped me on several occasions

      OCT 15, 2026
      Anonymous user
      Kevin B.🇦🇺
      Verified Buyer
      4 out of 5 stars

      all good

      all good

      OCT 15, 2026
      Anonymous user
      Cecilia S.🇦🇺
      Verified Buyer
      4 out of 5 stars

      Fast shipping

      Order is expected, shipment is pretty fast

      OCT 15, 2026
      Anonymous user
      Meredith B.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Very happy

      Very happy

      OCT 15, 2026
      Anonymous user
      Liliek D.🇦🇺
      Verified Buyer
      1 out of 5 stars

      I’m still struggling finding my

      I’m still struggling finding my full face mask and since I got the trial one 14 September (purple one small size for her). I come 10 September and before and before. Was many time. But the last time, 13 September. It was Sunday and The guy in the store was very good. He said I can exchange the product if it doesn’t fit. But I prefer try the trial one before open the sealed one. Then he gave me the trial one too. Then at home I can’t wear it at all. Only try one hour and that was 2 times, and leakage all the way I couldn’t sleep at all so I decided I won’t use that mask. October 5 or 6, I called and I told them about this. And you can see the record that I never use the full face mask purple for her one. I have no time to return until yesterday 13 October. And the girl rejected the product that is still sealed. She said I got this product 10 September. And she said that she doesn’t need to explain about policy 30 days because it’s already in email. But I have plan to exchange the product that is still sealed. Thats the deal when I got this product September 13. She didn’t listen and refused this sealed product to be exchanged. I was disappointed why this girl isn’t follow the progress and the team deal 13 September. And she forced me to accept that I come 10 September for this sealed product and already more than 4 days. Why she forced me to receive the mask that I’m still struggling and doesn’t fit me? Why she doesn’t match with the guy 13 September? Why she said that the last time I come was 10 September? Why is that? I was very happy with resmed until yesterday I am sooooooo disappointed. Please fix this. The full face mask purple small size (for her one), need to be exchanged and still in sealed. Thanks.

      OCT 14, 2026
      Anonymous user
      Gary W.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Happy chappie

      Worked really well, arrived as advertised.

      OCT 14, 2026
      Anonymous user
      Walter J.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Delivery great. Product not so much.

      Delivery was great. Very impressed. Not impressed with the CPAP mask wipes though. They have an awful smell that can only be removed by fully washing the mask which makes the wipes pointless.

      OCT 14, 2026
      Anonymous user
      Gregory H.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Pleasant helpful staff on service

      Pleasant helpful staff on service desk. Completed my order and sent report to sleep doctors promptly.

      OCT 14, 2026
      Anonymous user
      John A.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Got what I wanted quickly

      Got what I wanted quickly and efficiently.

      OCT 13, 2026
      Anonymous user
      Anita L.🇦🇺
      Verified Buyer
      5 out of 5 stars

      Efficient and helpful customer service

      Excellent and efficient customer service. Only hiccup was did not receive first follow up consultation call booked in by Resmed when I was doing my trial, but I feel I could have contacted them any time if I had any issues during my trial.

      OCT 13, 2026
      Anonymous user
      Irene M.🇦🇺
      Verified Buyer
      5 out of 5 stars

      The lady in the Yokine

      The lady in the Yokine shop was fantastic she was so helpful and attentive and went out of her way to help us however I needed to pay with Amex and they didn’t have the facility to do so, so then I had to call resumed and organise my purchase on line which worked out perfectly.

      OCT 13, 2026
      Anonymous user
      John C.🇦🇺
      Verified Buyer
      1 out of 5 stars

      I've had more sleepless nights

      I've had more sleepless nights since i've been using the machine

      OCT 13, 2026
      Anonymous user
      Mahmoud C.🇦🇺
      Verified Buyer
      1 out of 5 stars

      The staff are not experienced

      The staff are not experienced

      OCT 13, 2026
      Anonymous user
      Kenneth W.🇦🇺
      Verified Buyer
      4 out of 5 stars

      The correct item that I

      The correct item that I ordered was supplied.

      OCT 13, 2026
      Anonymous user
      Larry M.🇦🇺
      Verified Buyer
      5 out of 5 stars

      service was exceptional, selection made

      service was exceptional, selection made easy.

      OCT 13, 2026
      12345

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      4.2
      4.2 out of 5 stars
      Based on 21258 reviews
      5
      14236
      4
      2724
      3
      1511
      2
      847
      1
      1940
      Ratings distribution data table
      StarsCount
      514236
      42724
      31511
      2847
      11940
      Total21258