Great buying experience!

Great

I'm sick and tired of Raw Sugar changing their hand soap scents. I really liked the Vanilla Bean and in September I could no longer buy it so I switched to Shea + Rice Flower and now it is no longer available in stores. I don't want to find a new scent every few months. Pretty sure both of these scents were popular because they were always unavailable at Target.

I usually am very satisfied, but very frustrated now. I put in an order over $100 on October 5. I still have not got my order. I have contacted raw sugar 3 times. I have tried to track the order. I still have no results or even a follow up

I was so shocked to receive 5 Raw Sugar Scrubs and the jars lids were not secure. The oil went all over the place. The jars were not gift worthy at all. I also found tracking extremely hard with no response, but an email. When I was finally contacted by RS the items arrived a mess the same day. I immediately emailed RS and much to my shock received a full refund was being initiated. That was the shock, there was absolutely no hassle from the company. With that said, I must tell you I love raw sugar bar soap. It’s the only soap I can use that doesn’t irritate my skin. That is why I stepped out to purchase the sugar scrub because I received a sample of it and I loved it, but I will not order it again until they repackage the item or find a way to get the item to you without the lid being able to un twist and the oil leak all over Kind regards SW

I like the lemon raw sugar bar soap. I like bar soap because it rinses off well and it lasts long.

I like the smell and it doesn't make my skin feel dry.

Raw sugar is awesome my only complaint is the discontinuation of your lotion line.

Good

No complaints. My order was correct. Thank you for free sugar scrub sample gift.

The last few shipments? There has been at least one bottle which had a broken lid, which resulted in spilled soap contents in the box and lost product. Super sad!

Two items arrived open and spilled all over the contents of the box. One of the body washes I ordered and the large container of salt scrub. The box itself was also poorly handled. The box was soaking wet (it was not nor had been raining here) and almost falling apart.

Love this product line!

Very helpful and happy with this company and their service.

My 4⭐️ is for shipping only. The last order had to be refunded because the caps opened and product spilled all inside the box. This order, the caps were loose on 2 bottles and some product leaked but not enough to worry with contacting customer service. We love the shampoo, conditioner, & deep conditioner. I give 5 stars for them. I wish I could buy in a local store to bypass the shipping.

Great Products!!

Great service/fast accurate shipping!

Product is great but every time there is at least one bottle open very frustrating.

I love Raw Sugar products, and I am delighted I can buy them from the company. The lip balm is my favorite ever, and the biotin hair conditioner does wonders for my hair. The body wash is so good; appreciate the travel size bottles to take on trips.

The products were great and they all smelled really good.