no complaints

I was already a massive fan of Raw Sugar’s products, but my recent experience with their customer service team completely blew me away. I had a small question regarding an order, and their support team responded almost instantly, handling everything with genuine warmth, care, and efficiency. It is so rare to find a company that treats its customers this well nowadays. On top of making high-quality, amazing-smelling products that actually use clean ingredients, knowing they stand firmly behind their customer experience makes me a customer for life. It's incredibly refreshing to support a brand that matches its stellar product quality with equally stellar service!

Amazing customer service!

Good fast shipping.

Our whole family uses these products. We love Raw Sugar!

Would like to see it on Amazon again to avoid shipping cost

Need to improve your packing for shipment

Placed a large order and when one, (of the many), items arrived a little damaged, they were very quick to refund the item. Love all of the items I received and customer service was great!

I love most of the product and the new packaging. But I wish I could find all the products at the major retail stores, as in the past.

Great products! I think shipping was expected to take a week but got here in 2 or 3 days!

This scent is energizing and smells like summer in a bottle!!☀️

I love Raw Sugar so much that I started placing orders directly from the company website! I am pretty sensitive to strong perfumy smells, and I love that these smells are so natural and clean!! The customer service is great too! I reached out via email and got help right away!!

I love all their products

Long shipping time. The shipping costed more than the product I ordered.

Very satisfied customer and the member points are terrific.

Shipping didn’t take too long. Love being able to order in bulk and not having to depend on what the store has.

Raw Sugar is highly recommended, finding items & checkout are VERY easy. They also provide current tracking & delivery dates. Thank you!

The product got here very quickly.

My order shipped quickly and was packaged with care. Thanks!

This scrub smells absolutely divine! LOVE< LOVE, LOVE it! Sweet and refreshing, not fake or manufactured. Love this for doing my occasional body exfoliation, as it seems to make my moisturizer work more effectively. I wish they'd make more products with this specific scent!