Love every product benn a customer for 3 years. I havent gotten a response about the points apparently i have earned . Only readon why i give it a 3

Why don’t you let the reviews go through? Afraid the truth will hurt you?

These people are terrible. They don’t ship your order and they don’t reply to messages. They just take your money and disappear. Don’t bother unless you like getting ripped off.

Thank you for tripping me off and not sending order 2469. Merry Christmas rare harvest.

Merry Christmas rh! Ty for ripping me off and not sending order 2469.

I know I’ve said how eventually you get your orders, but unfortunately the service at Rh has hit an all time low, and all should use great caution before purchasing from these people. On 12/20 I placed an order. On 12/21 I received a confirmation of payment as well as a tracking number by email. The 22nd came and went, on the 23rd there was still no movement on my package and the tracking stated USPS was still waiting on item. I tried email Rh several times on several days and as usual they don’t respond. They basically just take your money. Now it’s 12/26 and I still haven’t received my order nor have a heard back from Rh. Thank you very much for your terrible service and ripping me off during Christmas.

I do have to say though that people coming here to purchase should be very careful. As I have previously said, you eventually will get your stuff. The service of Rh has gone downhill hard and fast. My latest order.. 12/19, on 12/20 I received an email with tracking as usual. It’s now 12/24 and I still can’t track my order or the tracking number Rh gave me. The USPS website states it is still waiting for my package. As usual, I have emailed and messaged Rh over their website, and as usual they don’t reply. So Merry Christmas to me from Rh. Thanks for taking my money and not sending my order. Thanks for not responding to my emails since 12/20. I used to be a steady customer.. but I really can’t do business like this ..

I’ve been waiting patiently for my delivery haven’t heard back from customer service normally with seven days I’d already received package. It’s still says waiting for package to arrive at the post office. Tracking number 9405509205568909767301 I love your products but please let me know if I need to order a month in advance

What’s going on, shut the east coast facility down

I’ve been doing business with Rare Harvest for nearly a year now. And while they don’t always ship orders right away, or respond to inquiries very much…. One thing is for sure.. they always come through and the product always makes it to me. The flower is always top quality, and usually what they have isn’t available in my area.. I definitely recommend RH.. you can count on them.

Second order placed still no delivery 8 days later

Professional customer service from order to delivery! Upon receiving my flower I noticed it was of top quality and it’s quite obvious that they paid close attention to quality and the state of the plant's trichomes. I have a rare Neuromuscular Disorder and was becoming increasingly frustrated with the pricey dried up flower from many dispensaries. I was pleasantly surprised and ecstatic to have such a positive experience with Rare Harvests. Mikenjnyc

I did get my stuff and as usual it's fantastic product. I definitely wouldn't pay for overnight shipping again though, wasn't worth the extra cost. And I never heard back from anyone so just know if something goes wrong you are completely on your own.

So again. I loved this company. They finally sent order # 2400 but only half of what I ordered instead of a 1/2 they sent a 1/4. I emailed and wrote them time and time again and nothing very disappointing. Becareful.

When I first started ordering from Rare harvest I can admit that I was skeptical. So I started with small orders and each order came perfectly. My first 4 orders from Rare Harvest came perfectly with no issues. The products were great and came in such a timely manner while being perfectly packaged. My current experience hasn't been quite the same. I recently placed a not so small order, #2417, got overnight shipping and have not seen the same promptness. I paid my bill like all of the other times but have not seen any movement on my order. Usually a day or so after payment items ship but that recently hasn't been the case. And I've reached out to customer service with no avail. I totally understand this being the holiday season and shipping being delayed. It would just be nice to know that in advanced. The radio silence is whats concerning. I will post an update when I receive my items. But from this experience overnight shipping definitely isn't worth it.

I started with Rare Harvest not to long ago and like many was skeptical at first. So I put in a couple of small orders to test it out. The first 4 times I ordered where perfect. My items shipped and arrived with no problems or issues. Everytime I paid my bill my order would go out out a day or so later with standard 2 day shipping. The product I received was alway fantastic, high quality and fresh. But my most recent order doesn't seem to be going the same way. I recently placed a not so small order with overnight shipping and haven't seen anything go out yet. I've reached out to customer service as well with no avail. I understand that it is the holiday season and shipping may not be as smooth as normal but I wish someone would just let me know what's going on. The radio silence is kind of concerning and makes me nervous about placing more large orders in the future. Still love this company and their products but customer service could communicate a little better.

I started with Rare Harvest not to long ago and like many was skeptical at first. So I put in a couple of small orders to test it out. The first 4 times I ordered where perfect. My items shipped and arrived without any issue on Rare Harvests end. The products were fantastic and always shipped in such a smart way. Since things had been going so smoothly I recently placed a not so small order with overnight shipping. Paid my bill and everything seemed as it usually was. It has been several days and I still haven't seen anything ship. I've tried to reach out to customer service with no avail. I have no problem waiting longer or if there are some shipping issues but it would be nice to know about what is going on. I wouldn't even be writing this if I could just get an email back. This is not me trashing the company or product because I fully expect things to be fine once I have an answer. The radio silence is just concerning.

I placed an order since November 10th 2021 2day delivery it’s a week later haven’t received nor heard back. I lii oh be supporting small businesses but If you have a delay just let me know.

I have been using rare harvest for sometime now and have always been pleased with them and their product. Until now I placed an order # 2400 and paid my bill but they still have not sent it out. I have written messages and sent email because there is no phone number to call. If you don't want to sent my items then return my money. This is my second review because they took the first down. I will keep posting till I hear back from you guys.

I have been using rare harvest for awhile and they have been awesome. their stock is great and I always look forward to my delivery. Until now, I made my order like I always do sent my money. This was a week ago and nothing I have sent emails and contacts messages with no reply. I understand things happen but they never get back to you. my order is showing paid. This is said I was really liked them. order 2400