Tech help difficult to access. I put in a tech request and never heard anything. Not happy with the service.

Very fast shipping on apex hd and basket, truly impressive

Your company is doomed to fail with the extremely sub-par customer service/support you provide.

Great customer service. Shipping company had slight damage no fault of quiet kat. They took care of it right away. Very solid bike

I really like the bike

it has been great

This is my second Bike, extremely satisfied!

Wrong color, I need green instead of tan.

Service has been great. Had minor issues that were resolved immediately.

I think the bikes I bought are great but support is almost no. Existent

Wrong battery need to exchange. I can’t find a link to create an exchange

THE ONE AND ONLY ONE

Very satisfied with this bike

Great experience with the purchase, assembly, and first set of rides on my new bike. I have just over 100 miles on the bike and love the power, the automatic gear shifting, and the rugged feel of the bike. I spent a lot of time researching the market, and glad I ended up with a QuietKat bike.

Tear in bag within a month.

Thanks and CS is great.

Shipping was super fast and the charger also charges fast. Excellent experience!

Poor quality control. Made in China. Received 2 bikes with cracks in frame.

No emails answered, no phone called answered, no communication from anyone, not sure how they get away this terrible lack of customer support

After months of research, questions, and test rides I purchased the Apex HD in November of 2025. Could not be happier. Pre sale questions answered quickly, fast delivery, and easy assemble made for a great purchase experience. Although I only have a little over 100 miles on the bike, I can tell this is a high quality, powerful, tool that will help me chase Elk in the fall. The ‘automatic’ gear shifting takes some getting used to, but when combined with the mid drive motor and throttle you can navigate virtually any terrain. My bike had a few scratches on the frame when delivered, but tech support quickly took care of my issue and my experience is that they are very responsive. Only negative I can mention is the lack of headlights and rear lights. Wired for them,,, but not available. I would recommend QuietKat to anyone looking for a rugged e-bike. Enjoy riding mine both on the road and on the trail.