Received order quickly. On the rare occasions that I needed advice, a live person responded. Yay!

12v charger

My Quietkat Apex XD was shipped in a timely manner and the packaging was the best I have ever seen with any products. It took my son and I longer to unpack the bike than it did putting it together. Quietkat definitely goes far and beyond when it comes to their packaging and shipping. The time it took me to unpacking the bike was well worth it. Thank you Quietkat for exceeding my expectations. We'll done!!!!!!!!!!!!!!!

Had to buy the bike on blind faith as QuietKat would not respond to chat, pick up the phone, respond to email or social media. Had questions about pannier bags and other accessories. Went ahead and bought the equipment and now can't return it as no one will respond. Bike is fine, good for riding around town and comfortable. I'm concerned for the inevitable warranty issue as I know I won't be able to reach anyone to help nor will the respond to a support ticket. If you're looking at E-Bikes, I would recommend Bakcou. They pick up the phone every time and the team is rock solid. Sad as I always wanted a QuietKat but have no faith after they took my money.

So far so good

If yall could send me a replacement part that would be great. My email is Cole.cornelius228@yahoo.com

Shipping was a nightmare!! Quietkat was 2 weeks paying the bill with the shippers, which meant I was not able to get my order. No one ever, and I mean EVER answers the phone. Eventually they stopped responding to email also. My accessories did not show up with the bike, but that is on the shipper. Being the owner of a small business myself and having shipped items much larger than my bike, there was no excuse for the time and delay. ON THE OTHER HAND. . . I absolutely love the bike and unless I could find a bike with equal fit, build and performance, I would buy again. The Apex XD has surpassed my expectations.

Great service.

Hi there, I ordered the LCD display for my QuietKat e fat bike thinking I was going to receive the original part with QuietKat on the bottom of display for which I paid $177. 51 Canadian incl. taxes and shipping. Come to find out that I was sent an after market LCD display that I can purchase on Amazon for $48. 27 Canadian plus taxes. I specifically ordered from QuietKat so I could get the original part, not pay 3 times the price to get the same thing I can get on Amazon.

Would have been nice to know that upon delivery it required an adult to be present to sign for bike, would have had it shipped to my work to avoid having to take time off

As I was looking through the reviews and for my personal experience, it has been nothing like some of the reviews quack cat has been very quick, responsive, helpful, and overall excellent customer service thank you QuietKat

Delivered nicely packaged and undamaged.

Love the bike already using shed hunting can’t wait to use it in September!

Great to work with

At this point of ownership, I am overall pleased with the Apex XD. It is a great design, and I love the new features compared to my previous APEX (adjustable seat, auto trans gearing, larger battery). My critique is the sound level/noise the mid drive makes. It is noticeably louder than my last APEX. While QK assures me this is normal, that doesn't change the fact that it's loud. Response from customer service was prompt. I still think it is one of the very best offerings in the marketplace for hunting applications.

Great bike about 300 mi so far, no issues. Could use a little more power, just to keep the front end up over rough terrain. Overall really fun.

To early to tell. No lights available, even tho bike has lighting harness plugs. Most of their few accessories are either out of stock or on closeout sale.

Quietkat are quality bikes.

All right for starters I have had the Apex XD for about five months. Bought mid October round about. It’s heavy, e-bikes are awkward and a little clumsy to get used to. I’m not very tall 5 feet 8 ish, so it took some getting used to. However once I got everything down I realized, Wow. Favorite man toy ever, seriously it’s like learning to hunt again as a child. I love my Apex XD, the seat post instead of rear suspension is amazing, im sure a soft tail would have been nice to but the air suspension in the seat post is more than adequate. As soon as you take off extend it all the way up, going around curves, slick spots and loose roads, coming to a stop don’t forget to bring the seat down as you slow down. Trust me, it’s not fun when your feet are out and the ground is too far away. Learn it from me, when stopping always bring the post down to bottomed out. I think most are curious will it climb hills, yes absolutely. I live in the Ouachita Mountains and it takes me up anything I am comfortable enough to climb. If you have the means and are considering buying this bike I am here to say best money I ever spent. I saw more bucks (mature white tails) this last deer season than I have in the previous five especially mature bucks. If you have been going in the woods the same way for multiple seasons add an e bike and see how many mature bucks you totally surprise. It’s not just being sneakier and getting deeper in the woods. I’d say one of the greatest advantages is acclimating to the conditions has been something I struggled with. It’s hard to get out of a warm vehicle and walk out into sleet and rain and go on a hunt. However, getting on the bike and driving it to near where you want to hunt you have been in those conditions on the bike. When you arrive at your destination you’re ready to hunt. I saw more bucks making their way into bedding areas that I beat them to their bedding areas because of my apex XD as other hunters entered the woods and pressure got deer on the ...

Excellent sevice lightning fast shipping