Service has been great. Had minor issues that were resolved immediately.

THE ONE AND ONLY ONE

Very satisfied with this bike

Great experience with the purchase, assembly, and first set of rides on my new bike. I have just over 100 miles on the bike and love the power, the automatic gear shifting, and the rugged feel of the bike. I spent a lot of time researching the market, and glad I ended up with a QuietKat bike.

Thanks and CS is great.

Shipping was super fast and the charger also charges fast. Excellent experience!

Poor quality control. Made in China. Received 2 bikes with cracks in frame.

No emails answered, no phone called answered, no communication from anyone, not sure how they get away this terrible lack of customer support

After months of research, questions, and test rides I purchased the Apex HD in November of 2025. Could not be happier. Pre sale questions answered quickly, fast delivery, and easy assemble made for a great purchase experience. Although I only have a little over 100 miles on the bike, I can tell this is a high quality, powerful, tool that will help me chase Elk in the fall. The ‘automatic’ gear shifting takes some getting used to, but when combined with the mid drive motor and throttle you can navigate virtually any terrain. My bike had a few scratches on the frame when delivered, but tech support quickly took care of my issue and my experience is that they are very responsive. Only negative I can mention is the lack of headlights and rear lights. Wired for them,,, but not available. I would recommend QuietKat to anyone looking for a rugged e-bike. Enjoy riding mine both on the road and on the trail.

Great customer service

My stuff got here on time and in good shape. Easy to order and I saved a little bit because of the holiday specials.

Good product, shipping was a little slow. . .

The pivot pro wheel lock is amazing and id highly recommend it

Quietly E bike is excellent meets all my standards very satisfied, would recommend it

Fast shipping too. Bought a couple for Christmas gifts.

The shipping was quick, assembly was a breeze.

Shipping was quick. Assembly instructions were on the money

Customer service was very good. Thinking about buying one for my wife.

Purchased the Quietkat game trailer and it definitely fit the bill, lightweight and well built. Definitely save wear and tear on the back! Great product.

Great