Sales people were helpful not pushy. I felt comfortable with my purchase and they continued to reach out. Wonderful customer service.

The sales associate was knowledgeable and helpful. Overall the buying and delivery experience was very good. Financed the furniture. The approval process was smooth. Planning to buy my next sofa from Bobs in the next 2-3. Months.

Shopping with Bob’s was straightforward and convenient from start to finish. The sales associate was helpful without being pushy—answered my questions clearly, showed me options that fit what I was looking for, and made the whole process easy. Delivery was scheduled without any hassle, and everything arrived on time in good condition. Overall the experience was smooth and low-stress, which is exactly what you want when buying furniture. I’d definitely shop with them again.

I find the customer service at Bob's to be exemplary. I have ordered furniture both in the store and on-line, and have never had any issues with anything. The delivery is always fast, and the delivery personnel that have come to my house are thorough, professional and efficient.

Came for a couch. Came back for a whole makeover! Apparently, I can’t go to Bob’s Furniture Outlet just once. 😂 First came the Posh Beige 134” 4-Piece Modular Sectional. It’s pretty, inviting, and SO nap-worthy. My “I’m just going to sit down for a minute” has officially become a nap announcement. Then I went back for a pair of Blair Taupe Swivel Accent Chairs. Pretty AND they swivel? Yes, please! They’re giving my living room a little personality—and me a reason to give a dramatic turn when someone calls my name. Third time’s the charm: the Luxe 5-Piece Brown & White Upholstered Round Dining Set. The kitchen table? Muah! Chef’s kiss. Gorgeous! I was ready for a room makeover, and Bob’s did the trick. All three purchases make me happy every time I walk into the room. Hmmm… I think I need a few more things to make it complete. Bob’s, we may be on a first-name basis before this is over! 😉

I felt helped by the customer service of the store without being pressured or rushed

My new sofa is comfy. It’s a great value!!

Had a great sales person

The gentleman I talk to about that was very knowledgeable about the beds and very nice. That is the only thing I like about Bob’s.

Excellent people, excellent delivery. \nVery cost effective

It went eell

Customer friendly and very helpful

My salesman was very helpful and knowledgeable about the furniture I purchased. I really appreciate the feedback he gave me about my purchase

From purchase through delivery everything was wonderful, very helpful, we couldn’t have asked for better.

Great delivery and set up crew !

Delivery was efficient and the gentlemen were so nice. Overall a great experience.

Great service, selection, delivery, and very friendly.

Buying my cabinet from Bob's was a positive experience. The sales team was courteous with no pressure sales. Delivery & set-up were prompt and professional. I'll definitely shop at Bob's again.

Everything l have bought from Bob’s l am very satisfied

Very easy shopping experience. My favorite furniture store.