Excellent customer service. There was a problem with the courier which was immediately rectified. Very happy with the outcome.

Poetry clothes are expensive but they are always beautifully made and true to size. If I have to return an item it's because the clothing doesn't suit me, but most purchases I keep. The item arrives within a day or two of ordering and is sent via Royal Mail which means no private couriers. The item is very well packaged using only paper and card. I am always very pleased with the service.

I LOVE poetry clothing. I love getting your catalogues in the post and sitting browsing through them before deciding what to buy. My sister does too and I pass the mail on to her when ive finished shopping. Some things are pricey but the cardigan and blouse I bought were good value I think. Clothes are well packaged and delivered quickly online service is much appreciated because I live far from the London shops.

As I said before, I am really plesed

Excellent prompt service and quality garments.

Everything down to the packaging was first class, can't give you enough praise or stars

Quick delivery and well packed

Quick delivery and in an appropriate manner for a luxury item - box with item on it's hanger minimal folding which allowed that gasp of pleasure when opening the box!

Excellent service all round and delivery

Great service and quickly received

Poetry is my first shop for fashion needs. Everything is perfect. However I particularly love the detail provided in the specification box. Every measurment of each item is detailed. This is so helpful.

All you products are very good

Quick shipping. Packaging quality was perfect for the dress.

As usual lovely packaging and quick delivery. Easy website with useful size guidance

Everything from Poetry arrives beautifully packed and the return process, if needed, is simple.

Excellent service

Prompt delivery, well packaged.

Goods came very quickly, wrapped with great care. One quibble - when I am paying over £800 for 3 items, I am a bit miffed that I have to pay a delivery charge!

Product arrived after 2 days - earlier than expected. Well packed.

Very prompt and efficient delivery as expected with this clothing range.