Service was excellent and my order arrived in a couple of days so very pleased.

Service was good throughout the process.

Quick shipping

Brilliant customer support. Speedy delivery. I love this Brand

Reliably good shopping and subsequent delivery.

Prompt shipping nicely packaged and easy returns.

I love Poetry so I get a bit frustrated that delivery can sometimes be a little slow.

Always excellent.

Great choice, swift delivery, nice packaging, good communications.

Quick delivery. Good service.

Excellent service and products.

Every thing arrived exquisitely packaged as usual and on time great service Thankyou

Reasonable quick delivery and beautifully packaged

Very prompt, classily wrapped and their returns are easy too, if needed.

Great service. Just a suggestion though, free delivery would be very much appreciated on such expensive clothes

It's very easy to order on the website, parcels arrive promptly and are beautifully packaged. I had to contact customer services via the online chat facility because one item was faulty, but the service was excellent and I received a replacement within a few days and I was kept fully informed throughout the process.

Prompt service, carefully packaged.

I have ordered a few items from Poetry and they always arrive quickly, nicely packaged and easy to return if the item isn't suitable. Refund is sorted quickly too.

Easy to order and a timely arrival despite thinking there would be a wait until more in stock

The delivery was extremely quick and efficient. Pleasant lady on the phone took my order and I think it was here two or at the most three days later. Packaging was good and it arrived in great condition. I’m definitely going to shop at poetry again.