Please continue to have live customer services; it’s so much better to converse with people and hear their voices

On time the delivery

Need more shops outside of London

Great experience, as ever. Thank you

Always 5 stars for Poetry customer service

As usual customer services excellent, always beautifully presented hence my five star. Thankyou Poetry. Gill S

Very good trousers, good fit, good warm material, good customer service when there was a delay in Poetry getting new supplies

Prompt delivery.

As usual arrived beautifully boxed, tissue wrapped and worn straight after opening the wrapping! Thank you

The service from Poetry is usual excellent especially being able to talk to a polite and helpful human on the telephone.

Good

Expensive but lovely really warm winter coat must accept the expensive item I’ve ever bought I think. Sadly two Bucks came off on the first and all the other ones new and I have had to get a friend who’s good at sewing to put them all on for me But they’re still pulling off so I don’t think the design of the buttons and the coat is good after that great coat lovely colour good fit and really nice. I hope it’ll last me many years to come. They cost me a fortune and getting put on five stars apart from the robin

Wonderful quality, fit and service. Thank you.

Efficient, speedy service. Always well packed garments.

excellent service and an easy no argument return

Poetry was most efficient and I received my parcel extremely rapidly, well wrapped and the entire ordering process was very easy. I love the range of clothes, shoes and bags the company sells - wearable, good quality and inspirational.

Prompt service and environmentally sound packaging (no plastic).

All fine

Excellent

Excellent website. Lots of details about the clothes. Fast delivery and easy returns service. Your models are young and beautiful but your clothes also suit those of us who are not.