Ps sent back and was refunded quickly . Cannot fault professionalism of company , will use them again.

Superb delivery and easy returns system. In addition one does not have to wait for an age for return money to go back into one’s bank. Ideal management service.

Excellent service

As ever, reliable and beautifully packaged

Quick delivery, quick refund as I wasn’t sure on size so I ordered two.

Lovely clothes, luxury for every day. Customer service is lovely as expected for such a great brand. Delivery prompt and safe.

I had to wait weeks for garment but true to promise it arrived when available

excellent service arrived promptly

Sorry about the returns. I think I know my way round your sizing now and I shouldn`t be ordering the wrong items in the future.

Excellent service as always

I love the fact that you ship to Madeira in Portugal . It would be great if you used a different courier that arrived quicker , but I can't have everything 😘❤️

Poetry customer service is always superb. For the most part their items are top quality and style brilliant. Rarely disappointed.

Excellent customer service and goods are beautifully packed.

Excellent service from Poetry. Fast dispatch, packaged beautifully which I love, I don’t like items just flung in a bag. Easy pre paid returns.

The items I’ve purchased are always beautifully packaged and never a problem if you need to return an item. A really good company to deal with.

Just the best customer service I've experienced in a long time. Despite an ongoing problem with PayPal they were able to enable my order to go through and I received delivery after a couple of days of them resolving the issue.

Delivery promptand in excellent condition

Always a brilliant service . Thank you.

Usual speedy, seamless service. Items beautifully packed in large cardboard box.

Efficient and prompt service as always