Site reviews
I absolutely love my pizza
I absolutely love my pizza oven!!
I absolutely love my pizza
I absolutely love my pizza oven!!
Absolutely Awful
Terrible experience. Bought 12" burner. Won't stay lit. Called twice, emailed too. No reply from anyone. Will throw away the unit and never buy a Pizzello product again. And I'll tell everyone I know to not buy Pizzello. It shouldn't have to be like this.
Absolutely Awful
Terrible experience. Bought 12" burner. Won't stay lit. Called twice, emailed too. No reply from anyone. Will throw away the unit and never buy a Pizzello product again. And I'll tell everyone I know to not buy Pizzello. It shouldn't have to be like this.
Nightmare Service!!
Order # 5828… This has been a nightmare!!! The expandable patio table I ordered came damaged and dented!! Customer service has been a nightmare trying to contact someone, with no answer on the phone, and waiting for someone to get back with you. You can never get ahold of anyone on the customer service number!! Right now this has taken going on 3 weeks, still no table!! $636 (not cheap) for nothing! Finally got someone to contact me over a week ago, finally sent a replacement section for the table after 2-3 days of discussion on it, not a whole new table, and it is the wrong section after waiting over a week for shipping!! All I want is what I ordered. This has been unbelievable and ridiculous!
Nightmare Service!!
Order # 5828… This has been a nightmare!!! The expandable patio table I ordered came damaged and dented!! Customer service has been a nightmare trying to contact someone, with no answer on the phone, and waiting for someone to get back with you. You can never get ahold of anyone on the customer service number!! Right now this has taken going on 3 weeks, still no table!! $636 (not cheap) for nothing! Finally got someone to contact me over a week ago, finally sent a replacement section for the table after 2-3 days of discussion on it, not a whole new table, and it is the wrong section after waiting over a week for shipping!! All I want is what I ordered. This has been unbelievable and ridiculous!
Perfect Gift
Oven arrived timely and just as advertised. It was the perfect Father's Day gift and makes excellent pizza!!
Perfect Gift
Oven arrived timely and just as advertised. It was the perfect Father's Day gift and makes excellent pizza!!
Fantastic Pizza Oven
Ordering was a breeze -shipping was really fast: set-up was quick & relatively simple. We love using our Pizzello oven!
Fantastic Pizza Oven
Ordering was a breeze -shipping was really fast: set-up was quick & relatively simple. We love using our Pizzello oven!
Works great
Perfect fit for my pizza oven. Easy to install and use.
Works great
Perfect fit for my pizza oven. Easy to install and use.
Issue with burner unit
Delivery was quick but I am still haveing issues with customer service regarding the issue with the burner unit not working.
Issue with burner unit
Delivery was quick but I am still haveing issues with customer service regarding the issue with the burner unit not working.
Very satisfied!
The Pizzulo outdoor grill cart works perfectly with our Ninja 8 in 1 grill. It was just the right size to accommodate the grill and the cart is very attractive and well built.
Very satisfied!
The Pizzulo outdoor grill cart works perfectly with our Ninja 8 in 1 grill. It was just the right size to accommodate the grill and the cart is very attractive and well built.
Terrible customer service
I love the oven. It's everything I was expecting it to be. However I had a question because your instructions were very clear about using a double AA battery in my burner. It was impossible to reach you by phone. And I received no response through your on-line chat. I used a AAA and it worked fine.. I will not be recommending you to friends.
Terrible customer service
I love the oven. It's everything I was expecting it to be. However I had a question because your instructions were very clear about using a double AA battery in my burner. It was impossible to reach you by phone. And I received no response through your on-line chat. I used a AAA and it worked fine.. I will not be recommending you to friends.
Great Pizza Oven
Delivery was quick and the oven works great.
Great Pizza Oven
Delivery was quick and the oven works great.
Wrong part
Although I was sent the wrong half of the top table, once it finally came I was able to put it together and I couldn’t be happier with the outcome. Definitely worth the wait!
Wrong part
Although I was sent the wrong half of the top table, once it finally came I was able to put it together and I couldn’t be happier with the outcome. Definitely worth the wait!
Our pizza stone came to
Our pizza stone came to our house broken. The company refunded us some money to buy a new one since they didn't have any available. Wonderful customer service.
Our pizza stone came to
Our pizza stone came to our house broken. The company refunded us some money to buy a new one since they didn't have any available. Wonderful customer service.
Easy but requires practice
Oven heats quickly. There is a learning curb to figure out the correct temp for stone then adjust burner for correct cooking of pizza top to finish together.
Easy but requires practice
Oven heats quickly. There is a learning curb to figure out the correct temp for stone then adjust burner for correct cooking of pizza top to finish together.
Awesome Fire Pit Table
We love our table. It is beautiful and emits enough warmth on a chilly night. The cover fits like a glove and the wind shield works great! It really is a beautiful table.
Awesome Fire Pit Table
We love our table. It is beautiful and emits enough warmth on a chilly night. The cover fits like a glove and the wind shield works great! It really is a beautiful table.
An affordable option to the more expensive competition
I've only had two "Pizza Fridays" since this 16" oven arrived two weeks ago. Prior to this, all of my pizzas were either cooked in a traditional electric kitchen oven at 500° or on my Komado Joe at 600° I used LP fuel for both nights because I can better regulate the temperature with the fuel adjustment knob. I test burned some pellets the night the oven arrived and I concluded that cooking with pellet fuel is going to require more baby sitting the fire and monitoring the temperature variations. Being new to the pizza oven, I prefer to master the easier of the two fuels first before moving onto the more challenging one. Between the two nights, I cooked seven pizzas and one peel launch train wreck induced calzone. All were cooked between 625-725° and took about 2 - 3 minutes per pie. I think I put the first pies on the stone before it had a chance to get up to optimal temperature so I've had some less than crispy crust centers. The later pies each night were fine. Some you tube reviewers recommended turning the pies 180° at 30 seconds. I've opted to turn them 90° every 30 seconds which might be partially why it takes 2 plus minutes for my pies to cook (letting all the heat out each time I open the door).. All in all I think it's a good oven, especially for the price when compared to the competition. The cover is good to have because the oven will sit on my deck porch year round in seasonal weather. The stone is a bit thin so I'm concerned about how susceptible it will be to breaking during normal use. It heats up quickly, about 20 minutes, so that is probably a benefit of a thinner stone. Downside is that a pie probably cools it quite a bit so you'll want to let it recover the temperature between pies. The only concern I had about the construction is the legs are attached to the oven with pop rivets as hinge pins. Because I have mine set up on a stainless cart, I don't plan to fold the legs away very often. However, for someone that folds them away every cook, I coul...
An affordable option to the more expensive competition
I've only had two "Pizza Fridays" since this 16" oven arrived two weeks ago. Prior to this, all of my pizzas were either cooked in a traditional electric kitchen oven at 500° or on my Komado Joe at 600° I used LP fuel for both nights because I can better regulate the temperature with the fuel adjustment knob. I test burned some pellets the night the oven arrived and I concluded that cooking with pellet fuel is going to require more baby sitting the fire and monitoring the temperature variations. Being new to the pizza oven, I prefer to master the easier of the two fuels first before moving onto the more challenging one. Between the two nights, I cooked seven pizzas and one peel launch train wreck induced calzone. All were cooked between 625-725° and took about 2 - 3 minutes per pie. I think I put the first pies on the stone before it had a chance to get up to optimal temperature so I've had some less than crispy crust centers. The later pies each night were fine. Some you tube reviewers recommended turning the pies 180° at 30 seconds. I've opted to turn them 90° every 30 seconds which might be partially why it takes 2 plus minutes for my pies to cook (letting all the heat out each time I open the door).. All in all I think it's a good oven, especially for the price when compared to the competition. The cover is good to have because the oven will sit on my deck porch year round in seasonal weather. The stone is a bit thin so I'm concerned about how susceptible it will be to breaking during normal use. It heats up quickly, about 20 minutes, so that is probably a benefit of a thinner stone. Downside is that a pie probably cools it quite a bit so you'll want to let it recover the temperature between pies. The only concern I had about the construction is the legs are attached to the oven with pop rivets as hinge pins. Because I have mine set up on a stainless cart, I don't plan to fold the legs away very often. However, for someone that folds them away every cook, I coul...
Great oven. Great price.
Love this pizza oven. It works great.
Great oven. Great price.
Love this pizza oven. It works great.
Quick service. Excellentbproduct
Quick service. Excellentbproduct
Quick service. Excellentbproduct
Quick service. Excellentbproduct
Fire pit was packaged securely
Fire pit was packaged securely and arrived in a timely fashion. Assembly instructions could have been better written with clearer illustrations. All in all, I’m satisfied with my purchase.
Fire pit was packaged securely
Fire pit was packaged securely and arrived in a timely fashion. Assembly instructions could have been better written with clearer illustrations. All in all, I’m satisfied with my purchase.
Easy to order
Was able to navigate the website easily and find the product with no problems. Ordered a gas burner accessory and it works great.
Easy to order
Was able to navigate the website easily and find the product with no problems. Ordered a gas burner accessory and it works great.
Customer service
Purchased a wind guard for a firepit and one piece had broken. Winthin 24-48 hours another wind guard was sent.
Customer service
Purchased a wind guard for a firepit and one piece had broken. Winthin 24-48 hours another wind guard was sent.



