My stone broke in half. Not sure if it can be replaced or not? I love the oven and cant wait til I can get it fired up

All for Christmas so can’t tell you yet

Great

Item arrived and when we unpacked the pieces we noticed we had a broken panel. I contacted support, and within a week, they had taken care of it. Love the fire table so much. Looks great on the back deck also.

The oven seems to work great when I can get the door to stay shut. After the 4th use, it warped and now leaves a gap. I don't know if I just received a faulty door, but it would be nice if I could get a replacement. Other than that, I really like it and how it is portable.

The delivery was great but I still don’t know how to use it without burning the pizza there were no instructions

Our pizzeria is exactly as described, cooks great! We luv it!

I received my pizza oven a little over a week ago. When it came in, it had damage to it. You could tell the damage was done by FedEx during shipping. I let the company know about the damage and they handled my problem the way a company should. Taking care of and satisfying the customer. As for the oven, I got the forte gas. After putting it together, which was no problem. I started making pizzas. First one came burnt and black. When I figured out the right temperature for cooking and how to cook the pizza in the oven they came out perfect. Looking forward to making a lot more pizzas with my family. Thank you Pizzello Pizza Co.

I couldn’t be happier with our new fire pit! It’s excellent quality! And it came in a very timely manner! Your customer service is highly professional!

Parts could have been bagged separately to make it easier to assemble… other than that I’m very pleased

We received the product damaged. The top piece was bent looked as though it happened during shipping as shipping box was damaged. It made it difficult to assemble the legs to top, thus misaligned bolts.

Great customer service. Quick response. Very pleased

The pizza oven arrived promptly and box was in good condition. I was shocked at how quickly it arrived.

Very nice addition to the deck. Ordering was as easy as can be. Wind guard was broken, but I’m pretty sure that happened during shipping. I watched one guy handling the big box. The delivery was kinda rough. I’ll get to ordering a new wind guard when I have more time. Still a very nice fireplace.

There was a big chip off of one of the fake stones on the side. Fortunately, I found the chip and was able to glue it back on. Hope it stays on. I expected the faux stone to be of a different material. It almost looks like high quality paper mache. Will be happy if it doesn't deteriorate. Put it together easily enough. But, the end that slides out doesn't fit right. Big gap at the bottom. Can't figure out how to make it right. It doesn't affect it structurally. It just doesn't look like it should. It works fine.

I have researched many pizza ovens from Gozney, Ooni, to other less expensive ones. From what I saw especially on YouTube, the Pizzello seemed to be the best option from quality to price. I purchased the Forte gas/wood combo for the versatility. I received it and found it very easy to put together and use, and it didn’t disappoint, it was a Great Oven. Also I had several questions before buying and their customer service always responded very quickly. I would definitely recommend for anyone thinking about going to the next level! My next step is to try cooking a steak and/or veggies in a cast iron skillet!

the pizzello oven is awesome love it

I mean the pizza oven looks so pretty and stuff but I wasn’t expecting wood pellets. I was expecting like firewood. I guess I didn’t read the information well enough. Buyers remorse.

We tried this out on Christmas day and oh boy. We had the hardest time getting the pellets lit, then once we did, the pizza kept sticking to the peeler so it was hard to turn it in the oven (we should have floured the peeler). We burnt up about 10 pizzas before we got the hang of things. It was hilarious. the first pizza looked like molten lava. I think things will go much smoother next time around.

We haven't even opened it yet Its an xmas gift.