Communication after purchasing was great. I knew when it shipped and when it would be delivered. The shipping packaging was as outstanding as everything in its place and securely packaged. Will highly recommend.

Fantastic!

Arrived on time! Set up easy! Love the workouts

Recently purchase a Balanced Body Studio Reformer “for my wife”. She loves it. After retirement I decided to start accompanying her to the early morning classes before she goes to work. I thoroughly enjoyed going with her and immediately felt the physical benefits. She is very much a morning person and regularly attends the 06:00 pr 07:00 AM Class. Me, not so much. So, I decided to surprise “her” with the exact studio reformer we use at Club Pilates. We both love it. The quality is unmatched and it is very attractive. I’m buying “her” a jump board to go with “her” reformer for Christmas.

Everything went great! When the gal needed to confirm the order, an email instead of a voicemail would have been great. That delayed my order by a week.

Every step of this process has been a blessing, Thank you again!

Very fast and efficient

Delivery and product are great!

Levi was great!

Excellent quality

Bravo!

Excellent service

Excellent!

Good communication, excellent products

Shipping and delivery was exactly within the time frame I was told after submitting my order. I was able to assemble it on my own using the garage videos on the Balanced Body YouTube channel.

Although I love my reformer, the delivery process was a nightmare. The delivery company made no attempt to get my signature, but just dropped the box on my driveway. (My husband almost ran over it backing out of the garage!) The box was almost totally destroyed. I was so fortunate that there was no major damage to my reformer, but there were a few dents in the beautiful wood frame, and I was not offered any compensation for that.

I’m a fan of Balanced Body. My Metro IQ reformer is fantastic (well made, easy to use), all the accessories I’ve purchased are high quality, everything ships fast, and I’ve found customer service to be responsive. I’ve had such a positive experience I’m even thinking of taking some of their classes.

Reformer Pilates has been a game changer for me. The workouts are challenging but effective, and I can already feel my core getting stronger and my posture improving. The instructor is attentive, encouraging, and makes sure every movement is done correctly. I always leave class feeling stronger, refreshed, and energized. Highly recommend!

the best!

Great