Ordering, to shipping, to assembly were all simple and easy to follow, esp with the online help videos.

Balanced Body manufactures top quality equipment and accessories. I sent an email with a question about the Reformer Wedge and I received an answer the next day. I appreciate the fast response. I purchased the Wedge and it helps support my Scoliosis so I can continue my Pilates practice.

Amazing service and shipping. Was kept updated at all times. Calling customer service is amazing, I was never waiting to speak to an individual. Highly recommend.

The system is very smooth and I was able to put it together by myself (with aid of a large exercise ball to flip it over!)

Shipping and service was so easy and clean.

Thanks

After having gone to Pilates Studios for more than 15 years, I couldn’t be more excited to purchase a studio reformer from balanced body along with the accompanying jump board and tri-loops! Although I feel well-versed in moves and routines, I also purchased the annual membership to unlimited videos to support my transition from studios to an at home practice. The quality of all the equipment is outstanding as expected and the video library is extensive and easy to use.

Balanced Body has a very easy website to shop and purchase from.

My only issue was the assembly instructions - I had to take apart various components when I got to the section regarding putting leg extensions on. Can easily put those instructions in the front of the assembly instructions.

Very efficient business and perfect product.

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Great equipment

Excellent.

Everything arrived ahead of schedule and in fantastic condition!

Balanced Body is so easy to work with and things ship very quickly

I had to ask about the jumpboard in an email because I wanted to make sure I got the right one for my BB reformer. I was written back quickly and given the information I needed. My order was easy and was delivered quickly. I know Balanced Body makes quality products and I'm sure everything I've purchased will last a lifetime!

This retro-fit mat fit perfectly on my Allegro 2 reformer. Thanks for the quality work! Shipping was a breeze--delivery person was very helpful.

SUPERB!

Communication after purchasing was great. I knew when it shipped and when it would be delivered. The shipping packaging was as outstanding as everything in its place and securely packaged. Will highly recommend.

Fantastic!