I ordered the wrong thing by mistake, however I've been in contact with PickPals and they've been helping me find out which tool I actually need. The extra assistance through some emails has been great. 10/10 service. Will order the tool I need from them when we figure out what I need, and will order from them again if I need anything, based on the service :)

Excellent service and tools

Definitely will buy from again. Nice selection of picks and tools, quick delivery and can't go past the sale prices.

Had a few issues with aus post and my address being incomplete. Gread customer servise and helped me through every step of the process.

Everything you need as a beginner in one place. It also has harder challenges and new style locks

Just works every time I love it

Great thank you!

Good service and easy to use

Great experience overall, good shipping times. Goods exactly as promised

The brass feels nicer than the other acrylic locks and poses a more noticeable challenge compared to the acrylics

Super easy to purchase. Quick shipping too.

Good service fast delivery got what I expected thank you

My product (the intro lock pick bundle lite) came in two business days! Nearly three days earlier than expected! (Not only that, the quality and learning experience has been great!)

I love the reach by Peterson Peterson is one of the best pick manufacturers. Sparrow are great too. Keep it up. Maybe make a set that can be carried like the rock out jigglers.

A perfect addition to any kit

Awesome customer service! Can't wait to be back for more tools. Keep it up, Pals.

Great shop. Fast delivery

A mistake was made with my order, I got in contact with the support team and they responded same day, helped resolve the issue and even gave me store credit for the delay!

While the purchasing process was very easy and I was able to navigate through the website smoothly I found that the only thing that bothered me slightly was the lack of communication throughout the shipping process, I believe that had there been more information during the process it would have made the experience more enjoyable.

Fast delivery, good quality items