Service was great

Love them!

Such quirky and adorable products. Can’t help but love them. Great quality and excellent packaging. Quick delivery too.

The free shipping always option made Paynes Gray appealing for making purchase that on other websites would charge astronomical shipping fees. I received my order within two weeks, with updates on status of delivery. Definitely will order from Paynes Gray again!

Absolutely beautiful! Delivered perfectly and packed beautifully too! Just love it

Love the lights, just the look I wanted

Cannot get a return phone call regarding item that arrived broken.

This chandelier is beautiful! It arrived on time and very well packaged. The delivery crew was prompt and attentive. Super easy purchase from beginning to end.

have not received this item. I have been billed for it but I still do not even have a tracking number. I am having difficulty getting a hold of someone regarding this! I would love to be able to review this product because I was really excited to receive it!

It was fine. They shipped out what I asked for.

Shipped fast vs my other order from February still has not shipped!

Great variety of accessories. Prices are high, but the quality of their product makes it worth the price.

Packing, shipping and delivery were all perfect.

I am giving the packing and shipping time 5 stars. Very impressed with that aspect. But the quality of the product was not what I expected.

Not impressed with false advertising and product quality.

I'd never heard of Paynes Gray, so did a little research asking if it was legit, etc. I couldn't understand how this large expensive piece was discounted, with free shipping, and seemingly no tax (built in to the cost?). But all that I read was that is was a serious online retailer. So I bought the desk. It arrived as described, with white glove service, and it is amazing. Well, you know, Jonathan Adler and all. I'd buy another of his through Paynes Gray in a heartbeat.

From beginning to end, Customer Service was top notch. The items are perfection.

I'm truly delighted and satisfied with this wonderful product. The customer service was so professional and offered fantastic feedback! The delivery and white-glove service were absolutely top-notch! Thank you so much!

This planter is wonderful and makes me smile every time I look at it!

These are beautiful quality, I can’t believe it for the price. And they look EXPENSIVE. I filled mine with air plants and Spanish jade moss some the pot portion is small and has no drainage. This is now my favorite corner in my house. Couldn’t be happier!!