Wrong seal. So apparently there are 2 different seals under the hood of a 2011 Toyota Venza and I ordered the wrong one. Looking at the image I guess it was hard to decipher which seal was which. I don't even know if I can return this. Ed Bader

Great

I paid $98 for shipping, and the package arrived completely damaged and with missing parts.

Very thankful for the reminder and appreciated the call from you guys that the part was available

Best experience with a parts department I’ve had. I don’t live in Dallas, nor did I buy the c at from them and they still made my parts exchange like I’ve been a lifelong customer and I will be

After two weeks still not received and have no idea if even shipped!

I ordered parts for my Toyota Camry, and they were shipped promptly and delivered ahead of schedule.

I have searched all over the internet for Toyota parts. Every time, I am led back to Norman Reeves. They always have the lowest prices and parts in stock. Thank you.

The parts department was great help

Some good. Some not so good.

Shipping is so late. No response on the email I sent for the shipping status checking.

Great! Fast service and excellent communications with the customer

Great service, fast shipping! Fixed seatbelt with no issues

Thanks 👍

The person who ordered the parts showed me how he did figment check before he placed the order.

Parts received as ordered and as per schedule

Cargo net was a good price and delivered quickly.

Thank you great job

I was impressed with the courtesy and initiative of the parts person I dealt with. He was very informative and although he was in Dallas, he was able to quickly source the parts from a warehouse in Houston. The parts I wanted were very difficult to find - I contacted a number of Toyota dealers before Norm Reeves and the parts were also not available for order from Toyota. I was shocked to learn Norm Reeves could easily get them. That was impressive. Everything was positive with my experience - the people, ability to get what I need and the parts prices were decent. If I had to say something negative, it would be shipping was a little more than I hoped, but it got to me quickly in one piece plus good shipping is simply expensive and they are probably just passing on this cost (makes sense). In a nutshell, I am well-pleased with Norm Reeves. They will be my first choice if my local Toyota dealer (in Virginia) has issues getting parts.

Delivered on time