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Site reviews

How we present the reviews
Anonymous user
Sean P.
Verified Buyer
5 out of 5 stars

Home Try-On--Super Simple!

The "Home Try-On" option really caught my attention. Normally I wouldn't bother to use a service like this. However, I went ahead and ordered the kit. The charge for delivery was just $1. 95. In the back of my head I was thinking that I would eventually get a "missed the fine print" surcharge. That did not happen. I received the kit within about five days of ordering, I tried each pair and luckily found a pair of frames that I liked. I placed an order the next day for the frame I had chose, including a prescription lens fitting. The kit came with a self addressed large envelope for the kit to be returned. I received an email from a sales representative within 24 hours of ordering online. They requested more information for my prescription--the pupillary distance. The original prescription did not include this measurement. After a brief conversation the sales representative pointed me to an app on PlayStore that makes that measurement easy to take at home. I was finished in 5 minutes and emailed and texted the measurement. Super Simple!

JUL 21, 2025
Anonymous user
Nicole C.
1 out of 5 stars

Sadly a Very Negative Experience

We ordered my son's glasses, provided all requested information, and sent in his vision prescription recently obtained from our local eye doctor. We waited for 2. 5 weeks for them to arrive. My son was so excited to get them to wear during his upcoming hockey and baseball games. However, the glasses received from RecSpecs contained ZERO prescription. When I called I was informed they failed to put his Rx in the lens. So the sports glasses were useless. He was so very disappointed and now we wait for their lab to try to get it right a 2nd time. . .

JUL 10, 2025
Anonymous user
Russ
5 out of 5 stars

Awesome customer service

Got a pair of their glasses from my optometrist, however, no strap was included and I was told they didn’t have any. So I reached out the company directly as I could not find the strap for the glasses on the website. In less than 48hrs, got an e-mail back with options to choose from. Made my choice gave some information and bam! Order done and parts on their way! Everything done in less than 3 days! Would have been 2 if I checked my e-mail sooner. Even without the strap, luv the glasses! Took for a spin on the bike and they are great and don’t gender my view as much as my old pair I was using.

JUL 5, 2025
Anonymous user
Paul K.
5 out of 5 stars

great process

Ordering online was simple and easy. Customer service was great and got back to me when I was missing something. We will definitely be back. Less expensive than dealing with a optical stro.

JUN 30, 2025
Anonymous user
TLM
Verified Buyer
5 out of 5 stars

Absolutely love

Outfitter Team, I received my prescription sport safety eyewear and have put them to the test on the court. I am a racquetball and pickleball player and instructor and chose the single vision prescription lenses that are frameless on the bottom (Impact Carbon Black Narrow). I absolutely love them. They are just perfect! They fit my face, stay on even when sweaty and running, don’t fog up, are very sturdy, and… look great! And, the case is very nice too😉. Thank you for providing such a great product!

JUN 26, 2025
Anonymous user
Benji A.
Verified Buyer
5 out of 5 stars

Ordered second pair

Bought the impact frame narrow for pickleball. They feel great. RX right on . So I ordered sunglasses. Same frame, different color. Progressive lenses for every day use. . Questions are answered by real people which is incredibly reassuring. This company is great.

JUN 24, 2025
Anonymous user
Don B.
5 out of 5 stars

Great products with great service.

I have worn Rec Specs for years. . . from before I needed correction until I had to have trifocals. Now, after cataract surgery I'm back to standard lenses with readers added for close work. Jeanette was great help on the chat line ordering new lenses with readers to replace the old prescription lenses. The frames on RecSpecs have always been top notch and very durable. Grab some for yourself. You won't be sorry.

MAY 26, 2025
Anonymous user
ER
Verified Buyer
5 out of 5 stars

Great personalized service

The home try on was great! And Ron reached out to me personally to follow up and get my order placed for my prescription soccer glasses. Highly recommend.

APR 27, 2025
Anonymous user
Jack V.
5 out of 5 stars

Great Customer Service

Ron went above and beyond helping several phone calls, emails, text without ever sounding bothered. He did his job well. My next birthday I will be 70 years young and Ron walked me thru selection by asking question about my intended use. I am sure I will be happy. I will buy again and refer others. He was a pleasure to do business with.

APR 27, 2025
Anonymous user
Dezeri
Verified Buyer
5 out of 5 stars

Replacement parts

Ronnel helped with getting me the correct strap for my sons goggles after i ordered the wrong one. There was no hassle great experience. thank you !

APR 21, 2025
Anonymous user
Riley
5 out of 5 stars

Gin342@aol.com

I ordered lenses that needed a prisms prescription. Contacted Optics to confirm they could accommodate my request. Answer was yes. However, the lenses were made without the prisms. I contacted Optics and explained the problem. Operator told me she had to check and would get back to me. Within two hours I received a call and that the prescription was not correct and would be receiving a new prescription at no cost to me. This company is managed by professionals that stand by their product. Other companies should handle problems like Optic Outfitters. Do not fear when ordering anything from these people. Thanks Optics for taking care of my request.

APR 21, 2025
Anonymous user
Kelly
5 out of 5 stars

Customer Service

Beth right away sent me a response to my inquiry about a new strap. Within 10 minutes, I had an invoice ready to pay and ship. Absolutely great service.

APR 20, 2025
Anonymous user
CRG
5 out of 5 stars

Great!

Had a great experience ordering via email.

APR 20, 2025
Anonymous user
Scott D.
Verified Buyer
5 out of 5 stars

Very Impressive Customer Service

I entered wrong address information but order had already shipped. Ron in Customer Service issued a new order with correct address at no charge. This is my first order with Optics Outfitter but it definitely won’t be my last. Thank you.

APR 20, 2025
Anonymous user
Jen
Verified Buyer
5 out of 5 stars

Amazing!

Working with Ron, from Customer Service, was an absolute pleasure. He took the time to select the frames that would work for my son and sent them to me so he was able to make a final decision at home. Once his selection was made, Ron took the time to assist me with his prescription and final order. We received them today and are beyond happy with the whole process. Thank you so much! I would recommend RecSpecs to everyone!

APR 17, 2025
Anonymous user
JFlo39
Verified Buyer
5 out of 5 stars

James

I just wanted to take a second and say how pleased I am with optics outfitters. The customer service is first class. They go above and beyond. Thank you optics outfitters for a great transaction.

APR 17, 2025
Anonymous user
Juan M.
Verified Buyer
5 out of 5 stars

Sunglasses

I needed to order wraparound sunglasses with great UV protection because I have AMD and need to protect my eyes. I called Optics Outfitters and spoke to Ron, one of their customer service representatives. He recommended I try out several frames to see which one I would like best. I wanted to see if I could select a frame and then lenses and do it before going on vacation with the grandkids to Florida. I only had a week and a half before leaving and did not expect to be able to do it all in time. Well, to my surprise, Ron felt that if I selected the frames the day I received them that he could expedite the process and mail the final sunglasses in time. I received them on a Monday and I selected the frame and called them. Ron was off that day but Beth took care of my order. Both Ron and Beth followed and tracked my order to be able to expedite the shipment. I got the final sunglasses today, Friday and will be able to take them on vacation and not worry about the UV light. Amazing job and support by Ron and Beth. Optics Outfitter is a great company. Thank you Ron and Beth

APR 12, 2025
Anonymous user
Jeff
Verified Buyer
5 out of 5 stars

Great Customer Service

The try at home program was great and allowed us to confidently select the frames that were going to meet our needs. Ron was extremely helpful getting our order placed. He was able to provide great customer service and meet our expectations!!

APR 11, 2025
Anonymous user
Kenia F.
Verified Buyer
5 out of 5 stars

More than expected

They are exactly what I was looking for, I could take them to school and soccer, the design is super cool, my son loves them

APR 11, 2025
Anonymous user
Rachel
Verified Buyer
5 out of 5 stars

Great buying process

The home try-on worked great, and Beth was very helpful. Glasses are on the way and we feel confident I’m with the purchase.

APR 7, 2025
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Visit online store
https://opticsoutfitter.com logo

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sports & outdoors
4.9
|
3,375
Visit online store
4.9
4.9 out of 5 stars
Based on 3375 reviews
5
3118
4
190
3
27
Ratings distribution data table
StarsCount
53118
4190
327
211
129
Total3375
2
11
1
29