Easy ordering and fast delivery!

❤️

First of all, let me say I love your food and will continue to order from you. Your delivery and packaging are great! However, I recently received a subscription order S-138226 on December 15, after having just received a much larger order S-137884 on December 9. I didn't need any more food so soon. Every other company that I have subscriptions with will send me an email at least 5 days ahead of when my subscription will process, so that I can make changes, if necessary. You gave me no heads up, only a communication that you were charging my account, which is why I cancelled all of my active subscriptions. Also, my account information on your website is incorrect. Your website does not show Order S-137884 for $154. 02. I can send you a copy of your email to me confirming that order, but didn't know how to attached it here. I know mistakes happen, and it's not really a big deal, but you asked.

Great products, fast shipping and I love the Facebook page, it is entertaining and great for a laugh!

My pets are content with their Oma's Pride raw meals and so, it makes me content as well.

The pups love the food. I have 35# and 90#, so it would be nice to have a large package option for large dogs, but I do like the individual packages.

I already answered this survey. I love you guys but your new web site & ordering portal needs a lot of work. It’s way buggy. I suggest you go back to the old one and fix this before relaunching

The customer service is fantastic. Just great company to buy from.

great

It‘s a very good quality.

My Ginger loves your raw meals. She has allergies and eating raw keeps her from having any flare ups and she has clean ears and is 10 yr old English Springer spaniel

Always the best!!!

Outstanding as always!

Perfect and easy ordering and delivery. So far my 3 doggos love the chicken and turkey. ❤️

Love Love Love

Prompt shipping and 100 % frozen upon delivery!

Always great! Very easy to use and always very responsive and helpful to any inquiries or changes I have. Delivery is always timely.

Very satisfied

I was very pleased with my interactions with customer service…my questions were answered and I received my order as expected. Thank you!

Oma's is great but the shipping and tracking is not. Received notification that 1 box (woof) was delivered. It was not. 1 box of Purr was delivered. 2 other boxes on my order delivered 3 days later and we're no longer frozen. CT to RI. Makes me concerned for next delivery.