I've truly enjoyed the shopping experience with Norfolk Natural Living. From the ease of the website, placing an order, and receiving my package, everything has been truly considered. The products are amazing, and every little detail is thought of. The hand cream is the BEST hand cream I've ever used. We've had loads of different NNL products over the past year, from room sprays to candles, bath salts to body creams, and we love them all. We love supporting small, local business, and these guys really are a gem on our doorstep.

I have become completely obsessed with Norfolk Natural Living. I love every single product I have ordered but especially the Magnesium Body Mist as I struggle to sleep and find this really helps. I also love the shower mists. The Energising one makes the Monday morning shower before work much more pleasurable!

I wanted to express my sincere gratitude for the kind and gentle way you handled my mum’s request for an exchange, after ordering the wrong gift for my Christmas present. Tilly was unbelievably attentive and helpful - nothing was too much trouble and I am so grateful. What wonderful customer service!

Your products are great. The hand cream is the best one ever and it makes a really nice present. I buy everything from your Woodbridge shop where I live. It’s lovely going in there - always a warm welcome from Georgiana. And it’s a big tick n my determination to buy locally - rather than online - to keep independent shops going.

I had hand cream for a Christmas gift and it’s fabulous!!!!! The perfume lasts for ages and it’s the best ever!!!!

I gave my daughter a bottle for Christmas and she was delighted. It was so good I bought one for myself and it works!!!! Love it Thank you .

I was gifted a beautiful smelling candle Winter 21 for Christmas. There was a small defect with this candle . I emailed them and spoke to Tilly. Absolutely fantastic customer service, so professional and so refreshing. New candle on its way to me. Thankyou so much. Highly recommend this company for their gorgeous products and top notch customer service .

Beautiful products. I LOVE the tomato leaf and geranium scent and everything being natural and cruelty free is perfect.

Love my products my house smells lovely thank you

I have just ordered several different products. They all smell absolutely delicious. This is my second or third order and I will be back for more when I run out

Wild Fig and Gardenia. This was chosen by my daughter in law as a Christmas present from myself. She had first spotted it in a store in Southwold. She loves it and I can see why. It is absolutely amazing. I will be ordering some myself!1

I received my two bottles of essential oils today! Both were exactly the top quality I hoped for, they came beautifully packed, and what a surprise inside ! A very welcome free gift of a hand cream my hands are so dry - thank you guys for your kindness and your top class products.

This is the 3rd perfume we have bought. My wife and daughter absolutely love them. The quality is of the highest standards very happy to support this lovely family business.

Excellent products and very good customer service. Thank you!

The shops are amazing if you are lucky enough to have one near you and on line service always excellent

I have visited both the Southwold and Cambridge stores - both friendly service, knowledgeable staff and the shops are cosy and welcoming!

Cute shop and lots of options. Will definitely be coming back.

Excellent service

I bought in the Southwolf store. My first visit there and won’t be my last x

I tried this laundry detergent as my son has sensitive skin and gets itchy where his clothes rub. This product is the only one i've found that is gentle and natural enough not to irritate his skin! Love supporting a local brand that kinder for us and our environment.