I've only been to the Southwold shop the once and same for the Holt shop but both were lovely and the staff were great. Both times buying presents for others so only got to treat myself to sample size parfum. My sister loved her reed diffuser, raves about it to anyone that'll listen so will probably be the default Christmas present now.

Beautifully and sustainably wrapped, it arrived promptly at no doubt one of the busiest times of the year.

Excellent level of customer care - items always extremely well packaged and delivered quickly.

Quick shipping and a lovely hand written thank you! Brilliant

Bought 2mls of 10 fragrances. Although some weren't for me, they smelled great and were high quality. I will be looking to purchase a larger quantity of my favourite. I'm very impressed and this brand should be far more popular.

Customer service was 100% devoted to customer care and gave me time to decide what to buy with feeling hassled

Excellent

The candle arrived in time for Christmas (though I’d left it late). My friend was thrilled & said it smells divine. Thank you so much

Service was professional

The service from Bella at Norfolk Living was second to none. I would highly recommend them.

My last two orders were for Christmas gifts and they were really appreciated by those receiving them. The shower mists were something a bit different. I got the energising one for my daughter in law and a relaxing one for my niece.

Just what we were looking for. Smell lovely.

I ordered my last order a day after cut off for posting at christmas, but still NNL got my order delivered in time for christmas. My packages always come with a little hand written note, which is nice as a personal touch

Online and face to face is always helpful

Arrived quickly. Love the little sample of hand cream. Very happy.

Easy website to use, lovely products and speedy delivery

Packed with care and shipped fast.

Arrived carefully packaged in good time. My wife absolutely loved the packaging and the product.

Bought in store. . .

Perfect service every time