Excellent topper that has made the bed very comfy

I find the mattress very hard and uncomfortable. I sleep on my side, and it has made my shoulder so sore I’ve been to a physiotherapist twice. Even after two weeks the mattress is still bent like a banana from being rolled up so tightly. The worst part is I have to wait 30 days before I can return it, as per refund policy. Not sure I’d try another “mattress in a box” after this experience.

The bed cover that was delivered have a whole. I said i will return it and refund or exchange. They said not to return and take a picture and they will send another replacement. Until now I have not received it. Also I told them the quality of the cover is not worth $80. I have bought better quality at cheaper price.

SO far very disappointed and about to send back: mattress is about 10cm too short for Australian bed frame. .

Good

Great

The product is not as advertised. I have ordered the mattress & the delivery experience was HORRIBLE. After sales service is also, very poor. NO direct contact in Australia.

The dehumidifier that we bought arrived very quickly, it is an excellent product, we are pleasantly surprised as to how much water is pulled out of the air, especially in the bathroom and laundry. We no longer have dripping windows! The price was great too.

Very comfortable good delivery time looks to be of very good quality

My wife and I are both very happy with our new Newentor Hybrid king size mattress after sleeping on it for the last 2 weeks. It is a big improvement on our previous very expensive well known brand mattress which sagged under our weight and gave us very sore lower backs in the mornings. The Newentor mattress allows us to lie "on top""of the bed instead of sinking deeply into it which is better on our backs. The edges of the bed for sitting are a bit softer when sitting than or previous mattress but its not an issue.

It was delivered to the wrong address. The owner of the house it was delivered to just happened to know me

Communication is very slow and little notice is taken of content in your messages to them. Prices shown are not what you pay because $AUD is converted to $HK and you end up paying extra bank fees. Supposed delivery charges are very high when returning a package to them and are deducted from your purchase price before any refund is made.

How can I review when I have not received my goods

Shipping was fast very pleased.

The quality of the mattress is matched with its description as well as quick delivery service. I’m very happy with the purchase

Service and shipping-excellent

The mattress topper has become lumpy and dips at an angle where I sleep on one side.

Quick and sufficient

Can’t review as mattress never been delivered

Really comfortable pillow