The website said there was a free trial, so I bought this to try it out. However, I’m not satisfied and want to return it. The only contact option is by email, and I sent two messages but received no reply at all. I don’t recommend buying from this company.

Didn’t help much with my back :( I’m waking up with back pain every morning. Not sure if I want to keep it if my body doesn’t adjust to this mattress.

Enjoying this mattress it is so comfortable, company is great to deal with no problems

I purchased an air conditioner from your store. Upon receiving and installing it, I discovered that the window kit provided was far too small. I contacted customer service immediately. However, your company does not provide a contact number, making it difficult to resolve the issue. You later sent an additional kit, but it is unsafe and unsuitable for use. As per the Australian Consumer Law, I requested a refund because the product is not fit for its intended purpose. In response, you stated that a refund can only be issued if the package is unopened. This is unacceptable, as the product has already been installed and used in good faith, and it does not meet safety or functional standards. Furthermore, your company does not provide an ABN number or a proper tax invoice, raising serious concerns about your legitimacy. This appears to be a scam, and I strongly advise other customers not to purchase from your company. I request an immediate full refund or a safe and functional replacement in accordance with Australian Consumer Law. Please respond promptly to resolve this matter.

Everything was fantastic. Fast delivery and good communication.

Not happy with my purchased , I reached out to customer service, and there wasn’t much help processing my refund (I work FIFO - and limited time on land)

Great, did what they promised. And that is rare these days!

After 3 days with absolutely no replies to my email and messages, I thought it was a scam. When I reported to the bank to reimburse , all of a sudden we had contact. Terrible experience and would never re visit

I was look for a firm mattress and I found it. I no longer wake up in pain in my back and look forward to going to bed.

Service was good, only took a few days for delivery, very satisfied

Great - all aspects efficient and quick delivery. Love my bed and happy with the purchase.

Excellent product great service

Good communication at every stage

So happy with my matress! Super comfy for a box matress I purchased without even trying it first. No more aches and pains. Excellent service with quick delivery. I purchase 2 pillows and they are the best I've ever had. I love that you can make them to suit the height that is most comfortable for you. Highly recommend!

Very good and great value

Great quality

Great value, fast delivery

Shipping was smooth

Fast shipping

I received the mattress, but it does not look like the one shown on the website. I would like to return it and request a refund. ”