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      Site reviews

      How we present the reviews
      Anonymous user
      Daniel S.
      Verified Buyer
      5 out of 5 stars

      I was happy with the

      I was happy with the service I got. It's always a bit of a gamble with the phone you get, but returns here are free. I had a problem with my original phone (something was damaged), and they sent me a new one very quickly (upon return). They sent me a higher quality model so I was happy. I tested the battery and can confirm that it is over 90% (paid for this tier). If you don't want any damage to the phone get the higher tier as there are only 3. You pay for what you get, but overall I am happy and I recommend this service.

      JUL 25, 2026
      Anonymous user
      Jag R.
      Verified Buyer
      2 out of 5 stars

      Did not receive the product

      Did not receive the product quality and condition, which was promised. paid extra for a good condition phone which did not match the online description.

      JUL 23, 2026
      Anonymous user
      Amelie C.
      Verified Buyer
      4 out of 5 stars

      the phone came in physically

      the phone came in physically great condition. a tiny mark is all the evidence it was pre-owned. it’s been a few weeks and i’m genuinely very happy with the product. it’s a big upgrade from my last phone! however, battery health has been a bit of a problem. i will likely have to fix of my own accord, time and finances. for now ill have to buy a portable charger. i don’t believe this is a problem of mobile federation’s phone quality but a misjudgement in the rating system for a “excellent condition” phone. so i am a little disappointed about that.

      JUL 22, 2026
      Anonymous user
      Craig J.
      Verified Buyer
      5 out of 5 stars

      Fantastic service and timely delivery

      Fantastic service and timely delivery and a great product as well, thanks.

      JUL 15, 2026
      Anonymous user
      JENNIFER W.
      Verified Buyer
      5 out of 5 stars

      Efficient honest and arrive in

      Efficient honest and arrive in good time.

      JUL 13, 2026
      Anonymous user
      ANTHONIA W.
      Verified Buyer
      1 out of 5 stars

      every time the phone hits

      every time the phone hits something or I drop it, it turns off. The phone is incredibly slow ; not sure if that is because it is an iphone 12

      JUL 6, 2026
      Anonymous user
      Tony H.
      Verified Buyer
      5 out of 5 stars

      beautiful phone just as ordered

      beautiful phone just as ordered only concern was the phone was left without getting a signature

      JUL 6, 2026
      Anonymous user
      Michael P.
      Verified Buyer
      5 out of 5 stars

      Perfect service. Thanks again

      Perfect service. Thanks again

      JUL 6, 2026
      Anonymous user
      Damon N.
      Verified Buyer
      5 out of 5 stars

      Extremely happy. Phone came quick

      Extremely happy. Phone came quick and was in better condition than described. Thank you

      JUL 3, 2026
      Anonymous user
      Kevin M.
      Verified Buyer
      5 out of 5 stars

      The iPhone 12 that I

      The iPhone 12 that I received was as good as new and it wasn’t even the excellent condition option, I will definitely get my next iPhone from MF and already recommended you to my family and friends,

      JUL 1, 2026
      Anonymous user
      Jan C.
      Verified Buyer
      5 out of 5 stars

      Excellent service from our order

      Excellent service from our order to delivery

      JUN 30, 2026
      Anonymous user
      Aaron C.
      Verified Buyer
      5 out of 5 stars

      The phone arrived in excellent

      The phone arrived in excellent condition, no scratches on the screen and no scratches visible on the body. All good so far.

      JUN 30, 2026
      Anonymous user
      Paul C.
      Verified Buyer
      5 out of 5 stars

      Prompt delivery, phone is as

      Prompt delivery, phone is as described

      JUN 30, 2026
      Anonymous user
      ROB M.
      Verified Buyer
      5 out of 5 stars

      Great phone, great service.

      Great phone, great service.

      JUN 24, 2026
      Anonymous user
      Ruby L.
      Verified Buyer
      1 out of 5 stars

      Sent an email to customer

      Sent an email to customer care because there are problems with my phone within the 30 day period and haven’t heard back

      JUN 24, 2026
      Anonymous user
      Pawel M.
      Verified Buyer
      1 out of 5 stars

      Very disappointed. Broken camera sold

      Very disappointed. Broken camera sold as "Excellent". I ordered this phone expecting a device in "Excellent condition" as promised in the listing. Instead, I received a defective phone with a broken camera module. The moment I open the camera app, the lens shakes violently, causing the whole phone to vibrate. Because of this internal shaking, the camera cannot focus at all, and every photo is completely blurry. This is clearly a hardware defect that should have been caught before shipping. I am returning this immediately and cannot recommend this seller.

      JUN 24, 2026
      Anonymous user
      Helmut G.
      Verified Buyer
      5 out of 5 stars

      Great iPhone, quickly delivered

      Great iPhone, quickly delivered

      JUN 24, 2026
      Anonymous user
      Mary T.
      Verified Buyer
      5 out of 5 stars

      Very happy with price and

      Very happy with price and phone + 2 yr warranty 👍

      JUN 24, 2026
      Anonymous user
      Cate K.
      Verified Buyer
      5 out of 5 stars

      Great phone in excellent condition,

      Great phone in excellent condition, prompt delivery when ordered. Very happy with my purchase from Mobile Federation.

      JUN 24, 2026
      Anonymous user
      Josephine G.
      Verified Buyer
      5 out of 5 stars

      My phone arrived quickly and

      My phone arrived quickly and with no fuss it’s in great condition with just a few scratches

      JUN 21, 2026
      12345

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      mobilefederation.com.au logo

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      4.8
      |
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      Visit online store
      mobilefederation.com.au logo

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      electronics
      4.8
      |
      135
      Visit online store
      4.8
      4.8 out of 5 stars
      Based on 135 reviews
      5
      119
      4
      9
      3
      2
      2
      2
      1
      3
      Ratings distribution data table
      StarsCount
      5119
      49
      32
      22
      13
      Total135