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Love the sweater and delivery was fast.
Did not get all of order. Stated out of stock while in stock on website
Shipping and customer service was good.
I've been purchasing clothing from Michael Stars for over 30 years. My purchases have been staples in my wardrobe. In the last few years, my favorite fabrics and styles have slowly been eliminated. . . shine turtlenecks (OS) in beautiful colors, shine ribbed turtlenecks (OS) in stunning colors, cotton thermals (OS) in all kinds of colors, and other styles in shine and cotton fabric. I have been looking for a navy turtleneck for a couple of years and since shine is no longer available, I decided to go ahead and purchase the Jolene (OS) in Nocturnal. I was so excited to receive it, but when it arrived, it looked like it would fit a 10-year-old. First of all, there are no sleeve or total length dimensions in the online description of the garment. The turtleneck is obviously cropped, as it is not long enough to tuck in. Second, the pic of the turtleneck on the model covers at least half of her back side, but her size and dimensions are not listed. She must be teeny. For reference, I am 5'9, 140 pounds and curvy/athletic build. I tried to call customer service to see if I either purchased the wrong item or the wrong item was sent, but there's no customer service phone number anymore. . . only a link to send an email. I returned the turtleneck and I am done shopping with Michael Stars. . . . I love that their items are made in the US, the style and longevity used to be second to none, but the quality, service and selection has gone too far down hill. So, so sad.
. . .
Wonderful clothes!
High-quality!
Great company, customer service, and clothing!
One gets used to overnight shipping and there is always a bit of a wait for the purchase, however, the items never disappoint.
great merchandise at affordable prices
Used my rewards to purchase this dress as it was more than I would spend and it was easy to do. Think the shipping charge is a lot for how close I am and think due to your pricing you could offer free shipping
Easy return—thank you.
Really like products but shipping is rather slow.
I ordered a size Medium and the body fits ok, but the sleeves are unbelivably wide. The sleeves are so wide, I'd never wear this sweater. The picture on the website doesn't depict how badly flawed the design is in this cardigan. I tried contacting customer service and I just get a automated reply that final sales can not be returned. I would have NEVER ordered this item, it's not wearable.
Shopped this line for years so know my size and love how fast I get my items, free shipped!
I always enjoy buying with Michael Stars clothing. They quality is usually excellent. I do find that if there is any issue, they are not customer service driven.
I bought them to wear as a layer under sweaters and they’re too short waisted for that.
Quick delivery, great customer servuce
Easy peasy
Excellent customer service





| Stars | Count |
|---|---|
| 5 | 12328 |
| 4 | 1314 |
| 3 | 943 |
| 2 | 556 |
| 1 | 985 |
| Total | 16126 |