Excellent staff - minor shipping confusion at point of sale was immediately solved. Prompt and informed shipping - courier service was well informed and sufficent warnings placed over device to ensure hydrolic health of device. Excellent post care - registering extended warentee was very easy, as well as being able to attach proof of purchase with registration. Access to video tutorials and website tips were welcome. Minor drawbacks are inability to directly manage fan speed, I would have weighted the smaller (2 speed) model slightly more in choice if I had known it was all entirely automated. Minor issue with a bizarre choice of Bluetooth 'functionality' in the app, that actually requires full Wi-Fi access. I would prefer the option not having been present and immediately abandoning the app instead of wasting 20mins troubleshooting. The extent of detailed permissions requests from the app were also concerning, as I am no longer using it that is a moot point, but may dissuade other users who would benifit from remote controls.

Bought an excellent air filter back in 2019. And the Maeco decided not to sell the replacement Airvax SEFF air filters, which have to be replaced at least once a year. This has now forced me to either buy a new air filter machine form them, or go with a competitor. Guess what? 1 star because the product is unusable after a few years. it is akin to selling a Hoover but stopping the production of Hoover bags after five years.

Great service , fast delivery and great assistance. Quality product and customer service.

Easy to follow website, nice comparison of the different models. Fast delivery.

Great company to deal with and buy from.

Order arrived promptly.

Outstanding customer support, great product quality. Courier delivered my package to a wrong address. When I called customer support they investigated the situation, explained and apologised for the problem, most importantly offered immediate shipment of a new unit. It arrived next day. Dehumidifier itself is excellent. I know because I just went through 3 other dehumidifiers which were unbearably noisy (either rattling case, ie. design issues or loud during normal operations), unfit for use in a home setting. Arete comes across as thoughtfully designed (e. g. the fact that it can be located close to a wall, it's perfect this way). And - exactly as promised - it's quiet. If there's one regret I wish we bought the 20L not 12L model (having experienced rattling and or jet engine like products from other manufacturers we were concerned about noise levels, went for an undersized unit).

Excellent. Very happy. Cancelled an order with Currys Ireland to order with MEACO. ie - product was delivered asap.

Very efficient, speedy service. Ordered on Sunday, it arrived on Tuesday. Excellent customer care.

Fast shipping

Very fast delivery and good quality, highly recommend

Quick delivery. All good

Had my filters on my doorstep the very next morning

Great service, very easy to work with

Awesome

Next day delivery. Fab service

Shipping efficient. Tracking effective. Product arrived in good time , well packaged. Competively priced.

Excellent service, fast delivery.

Extremely quick

Ah I've said it all in the previous part of this review!