The part arrived in a timely manner it was an exact fit and color matched. The only problem was that there was a long scratch on the cover it seemed to be packed ok must have happened while on the shelf or during packing the person packing the part should have caught it. Don’t want to mess with the hassle of sending it back so I will probably put some touch up paint on it. I took a picture of it right after I removed it from the box. So quality control is the only issue I have. Scratch was about 4”lg

Great service!!

The paint on the part they sent me did not match my Mazda’s paint. I visited the local dealer’s parts department and was told that since they had already sent the part, I would need to take it to a body shop and pay to have it repainted to match my vehicle. I found this response inaccurate, so I contacted the Mazda dealer that originally shipped the part to me via USPS (I ordered it online). The agent I spoke with found the situation unusual and offered to send a replacement part, hoping the paint would match this time. However, it has now been over a week, and I have not yet received the replacement.

Battery change

Easy to order with good communication

Jay in parts was great to deal with and the prices were great!

Accurate part description. Price is competitive and resulted in some savings. Overall great experience 👍

It's a bittersweet feeling. I hope you can help me solve this issue.

All parts arrived in a timely manner, the order was correct and all the parts fit to my vehicle.

It was fine. Thanks

very happy

Really helpful…was able to order a 3+ month back ordered part from Japan and got it to me within a month.

The parts were all packed well to keep them from getting damaged. The web portal did not show the updated status. I paid for Expedited shipping. I called in because I wanted to know when my parts would arrive. There was one part showing pending, like it had to be ordered. When the rep checked the part was had arrived at their location. The rep was very professional. He got the ordered shipped out the day I called. I wanted to give them 4. 5 stars, but there was no selections for a half star. I would Definitely order from them again.

Parts were delivered as promised on time!

A gas cap didn't come with a teather compare to my original one.

Perfect match paint for a small rust spot on my 2015 CX5. Easy order and shipping.

The sales support person was very helpful in ensuring I go the part that may car required. I really appreciate their thoroughness.

Meh

Ordered a new D/S steering knuckle for an older Mazda. Part arrived quickly- no issues.

I had a good experience with Horne Mazda ordering a set of OEM roof rails for my Mazda CX-50. Horne was responsive to my inquiries. I would recommend them for future OEM part purchases.