We've recently moved and one of the two beds we had from Max&Lily broke during transport (moving company issue, not integrity of product). We quickly ordered another bed and accidentally put in our old shipping address. I emailed the support team immediately and they resolved my mistake with kindness and grace. Shipping was fast and customer service was friendly.

Fast shipping, packaged well, easy assembly

Excellent product

The loft bed gives my son's room so much extra space. It's super sturdy and looks great

The best no bed, bureau and table came quickly in plenty of time for Christmas.

The best! Our new bad came quickly and was super easy to put together with clear and well drawn illustrations. You when you're unsure of which way the drawing wants you to keep the product? Well, not these! They're super helpful and easy to use. The bed is quality construction and my toddler absolutely loves it! The quality this bed provides at an amazing price is top notch!

The bunks took a bit of time to put together but the directions were overall pretty straightforward. The quality seems great, we’ve been using them for about 2 weeks now. The kids love them and they seem sturdy enough to last for years!

Arrived in good time.

Fast shipping.

Great experience from order to shipping to assembly. Easy process

Amazing. Product shipped exactly when expected and nothing was damaged.

Shipping was quick, we got them within a few days. Assembly required the two of us, but it wasn’t too bad and we are so very happy with the end result.

I am very happy with my bunk bed purchase. Very good quality and craftsmanship. Not a scratch or blemish anywhere. Very well packed. Instructions and setup was a breeze. All predrilled holes lined up perfectly for the screw placement. Like I said, I’m very happy with my Max & Lilly product and will recommend to any and all. You guys do great work and have obviously streamlined your process to achieve the best quality product possible. Thank you!

I wish there more options for add-on accessories or railing to the beds

No complaints, have recommended the furniture to multiple people. The bed and nightstand shipped faster than expected! We did not need customer service.

Good quality and shipped in reasonable amount of time.

Great product and very good instructions to put together. One hour and done!

Product came in quick and assembled easily.

I ordered 2 beds and a matching dresser around Black Friday. The delivery was really fast. the quality of the furniture was outstanding. No damage, no particle board. My grandson in law put the dresser together with no problems. Excellent customer service, excellent quality. The items were on sale and i received an additional discount due to Black Friday. I highly recommend this company

Definitely buy from Max & Lily!