Shipping was fast, package arrived not damaged.

The bed was packaged well

Great quality bed. Easy installation.

Excellent customer care. Five stars.

This bed is simple but absolutely beautiful! Putting it together was a dream experience. No issues at all! So nice to buy a quality product for our child!

The bed is great. It is exactly as advertised, good quality, solid wood, and was shipped undamaged. It was relatively easy to assemble, and I did it on my own. If I have one complaint, it is that all the screws are shipped in one bag. Many of the screws are the same or near the same length, but different colors (colors are not indicated in the instructions). I was only able to select the appropriate screws by matching the quantities in the instructions - luckily there were different amounts of each type.

Gorgeous bed, and super sturdy. My kids love it!

Every part of the experience was positive. It shipped fast, was easy to assemble and customer service was exceptional.

Shipping was fast

Great job!

The bed looks great, is very well made and our grandkids love it! There was one piece that had a small piece of wood that broke off during transit. Mainly cosmetic but still very noticeable. They were easy to contact and communicate with and will be sending a replacement for the one part it affected. I appreciate their excellent customer service.

Excellent customer service

Shopping was on time and easy. Construction was slightly complicated because of directions.

This dresser looks very elegant and perfect size for kids room. Shipping was very fast, arrived in great construction, easy instructions, though needs 2 people.

Very satisfied

Everything was smooth and I loved the communication every step of the way.

Unfortunately my bed was damaged during transit and I contact Customer Service promptly and they in-turn responded promptly offering to replace the damage part in the box. I never once had to contact them to follow up. Excellent, excellent customer service and we love the new bed.

Super fast to ship, arrived undamaged and very easy to assemble. Looks as great as it works. *****the best

I have not an a bad experience with Max & Lily! Always delivers exceptional products, with style, quality and durability. Thanks Max and Lily!!! Highly recommended!

Great product and great customer care