Loved how I was called to ask what I wanted out of a massage chair—as a result we found something at a similar price point that ended up being exactly what I wanted. Fantastic and highly recommended!

Alison was amazing! She patiently guided me through the overwhelming world of massage chairs, sharing her expertise and helping me find the perfect one. Her knowledge and care made the process so easy. Highly recommend!

I tried the chair in San Diego while visiting my son. I felt like I'd had a massage at spa, and was amazing!! Can't wait to get, my body will feel like in Heaven.

This review is long overdue. Alison helped guide me to a perfect massage chair. Although I live at the opposite side of the country, she listened to my needs and directed me to an amazing massage chair at a great price. I was looking for an aggressive chair. I've had the chair for over 2 years now and I still love it. I've had 2 other massage chairs, not from Alison, and this latest one is by far the best. Alison was extremely helpful and honest throughout the transaction. I'd highly recommend her.

As I started my journey on buying a massage chair, the more I looked the more confused I became, and I always felt like the merchant was trying to rip me off. Alison took a full hour to talk to me on the phone, review several options with me, tell me strengths and weaknesses, and recommend a few chairs for me. I was initially hesitant buying the most expensive one, but got a very fair price, and could not be happier with my choice now that I have it. Some of the cheaper chairs I was considering would have been a let down. She and her team answered chat, emails, and phone calls promptly, took the time to make sure I was comfortable, and that's ultimately the reason I decided to buy from her. I'd highly recommend Alison and Massage Chair Wellness for your chair purchase.

Weve thought about a massage chair for years but didnt know how to find one that would fit both 6'3 him and 5'1 her. MCW had a large selection at different price points and a knowledgable staff. We chose a chair, bought the floor model, and had "white glove" delivery in 3 days. What a joy to have massage on demand!

First, Alison was great, no where to really test these chairs out especially with covid. I had decided on a different more expensive chair based on reviews and being worried about chair made in China (quality). Alison helped me understand a little more about them and explained I would most likely be happier with this chair and save a couple thousand as well. Don’t see many places down selling you, so thank you. Unfortunately the chair came in with the airbags in one arm not working at all (this model comes with arms assembled). This was very frustrating for a $$$ purchase to have it not working out of the box. Alison tried to help but Titan customer support quickly responded and scheduled a tech rep to fix it. About a week later he came out and in 15 minutes it was fixed. Said wiring issue. I realize things happen and the important thing was they quickly fixed it. On to the chair. This seems to be an updated or newer version of the Maestro LE but with less airbags (more advanced?). I have never tried a chair with airbags so I have no reference point but they are great. My wife loves the hip ones, both of us are on computers 8+ hours a day and the arm/hand ones are amazing after work. The need a chair that had a great shoulder upper back massage and this one does the job. We also never experienced a L track chair before and now couldn’t go without it. We have just used the default settings which I think is around 3 (out of 5 intensity) on most and it’s plenty deep without hurting. Speakers are better than I expected and I always use them, gives headphone effect without having anything on your ears and people in next room watching tv don’t even hear them, decent quality sound for what it is, don’t expect deep bass. I use it to stream relaxing stations from phone. Heat is subtle but effective, nice not being sweaty coming out of chair but enough heat to help relax. Reason it’s not 5 stars. To me 5 stars means it’s perfect, and for the price maybe it’s close bu...

Alison was a great help on the phone to help me decide which chair to get. thanks

Finding the right massage chair for your own needs/requirements can be overwhelming given the vast plethora of makes and models on the market. I am 100% certain that had I not reached out to Alison at Massage Chair Wellness, I would have ended up choosing a different chair on my own that would have been the best choice for my needs. I spoke with Alison on the phone on a Sunday for over an hour as she essentially interviewed me to help drill down to the right chair for me. Alison patiently answered all of my questions, some in great detail and never pressured me whatsoever to make a decision. However, the decision was easy after speaking with her and I couldn't be happier with my Human Touch chair! I won't get into details about it here, but there was an issue with the wrong chair being delivered by the delivery company, but Alison was quick to intervene and make sure that the situation was resolved to my complete satisfaction. In fact, she over delivered above and beyond! Seriously, don't buy a massage chair before speaking with Alison. She is incredibly knowledgeable about her products and the market in general and I don't think you'll find anyone beating her prices either. It's a no brainer!

While looking into massage chairs we talked to many distributors about many different types of chairs. After talking to Allison and meeting her in her show room. We felt comfortable in the fact that we bought the best massage chair possible to us. Allison answered all our questions and made use feel at ease. Allison loves her work and it shows. We recommend Massage Chair Wellness to everyone thinking about buying a chair.

Alison was extremely helpful and patient with all my questions. I found the Internet full of adds but no one to talk to. She helped with my decision and I have been incredibly happy with the chair. I would recommend her to anyone looking for a massage chair.

Alison was most helpful in facilitating the purchase of my Amamedic Presitge 3D massage chair. She answered my questions directly and promptly via chat, allowing me to complete my purchase in just a few minutes. I highly recommend dealing with Alison and Massage Chair Wellness if you're in the market for a massage chair.

BEST THING I EVER DID WAS TO FIND ALISON KRAS (MASSAGE CHAIR WELLNESS CO. ) ON THE INTERNET. ALISON HELPED ME FIND THE PERFECT MASSAGE CHAIR MOST SUITED FOR MY NEEDS AND BUDGET. SHE WAS GREAT TO WORK WITH. INCREDIIBLY KNOWLEDGEABLE, PROFESSIONAL HONEST AND VERY PLEASANT TO WORK WITH. HER PRICING WAS THE BEST OF ALL THE DEALERS I RESEARCHED AND CONTACTED. YOU CAN'T GO WRONG WITH ALISON. THE DELIVERY WENT PERFECT AND THE OSAKI OS PRO HILUX 4D MASSAGE CHAIR IS AN AMAZING PIECE OF EQUIPMENT.

I just called for info and was sold within 5mins. Super knowledgeable and friendly. What a breeze.... and my chair, what can I say? Got it for half the price of box box stores and couldn't be happier. Thanks you Massage Chair Wellness!!!

I bought Osaki OS Hiro LT @ best price.

I purchased Osaki Pro Admiral from Massage Chair Wellness with white glove delivery and received it yesterday morning. My wife loves it very much, particularly 16 automatic programs. This chair will be a perfect fit for those people who don't want to feel "pain & suffering" due to too much roller & air bag's intensity. I personally would like to thank Alison (owner) a lot at Massage Chair Wellness for the great price, warranty, & the superb order follow-up and wish her & her family all the very best during this agonizing COVID-19 situation.

Needed my bf to help attach the footrest due to the weight so just had my inaugural massage last night. Well worth the $ spent on this Osaka Pro Alpina. New to massage chairs and this is a perfect place to start. I like the color of the chair as well. It is a rich brown and looks decent enough in my family room which trends toward modern farmhouse. I am active female with L1-L2 concerns and T3-T4 plus some scoliosis. 15 minutes in this thing last night was the bomb. My BF loved it too. Can’t wait to try out all the features. If I had it to do again, I would order during a time when I can keep the windows open (not an option in Phoenix right now) to help with the off gassing. It isn’t bad, but it is present. Enjoy

I couldn't be more pleased with the services and subcontractors Massage Chair Wellness had offered to us literally from beginning to end. We really like our Titan TI-Jupiter as we learned and getting used to its features and functionalities. As a matter of fact, we have already recommended Massage Chair Wellness to those who'd express interests for a massage chair. Thank you so much for everything!

We really like the new massage chair.

Alison was very easy to work with and clearly wanted me to be happy. My order was a bit complicated, but Alison stuck with me and helped make sure everything was to my liking in the end. I will definitely purchase from MCW again and I highly recommend them.