I love wearing Masai dresses and tunics, your service and quality is excellent. I have one major problem with your email service, I do not receive ANY !! I have made contact with you about this and have been reassured that this will be rectified but still no emails from you. This problem only started in 2022 and I really would like to know why. I have been a very satisfied customer before this problem and always enjoyed your emails and often bought a few items because of receiving those emails.

I love this label, great designs and wonderful fabrics. My Masai wardrobe consists of many garments, Jackets/ Tunics / Trousers and some accessories. My loyalty to this brand spans many years. I give a 5 ✴️✴️✴️✴️✴️ score to Masai

I live in Ireland & purchase lots from you & so far always fast & great service. Thanks. Joan O’Neill

Really good service and product ! Very satisfied with my purchases

Fast and efficient service. I recommended to a friend and she is also very pleased with quality of goods and fast and efficient delivery

Product excellent but delivery time takes longer than I would expect

Very pleased

I was very happy with the dress I bought from you but I was disappointed that it took Two and a half weeks to arrive.

Fabulous

Great service

I live in Ireland and I always get excellent service and delivery from Masai. Great selection of colours and sizes. And always beautifully packed with care in great boxes. Returns, which I rarely have are dealt with swiftly and efficiently.

Was very disappointed with Shipping.Recieved an email from you which was in a foreign language ,(German I think)which I presume was in regarding delivery. I emailed you about same and you acknowledged the email but didn't answer my query.Also didn't like the amount of unnecessary plastic wrapping used in packaging.

Wrong item sent. Another time the wrong size was sent. Not happy with substitutes if that’s what they were. Very annoying having to pay for return postage on items I didn’t order.

Package, Service, and selection were all fine. I'm a regular customer and very loyal to the brand.

These have to be the most comfortable bottoms I’ve ever purchased. Great quality and fast service.

I buy most of my clothes on Masai online but find that there is too much brown in the Autumn collection and I would like more tops/tunics with 78cms length. So I won’t be buying anything for a while.

Seamless!

Pleasant experience! Would definitely recommend.

Lovely range of clothing, generous fit. I go down a size.

While I like your clothes, style and fit good, I wish you could organise a returns system as it is VERY expensive to send things back to Denmark .