Excellent ordered it on Friday received it on Monday

beautiful

I ordered 3 items. 1 was a mad bad fit, crotch down by my knees . The 2nd felt a bit flimsy, but the design was really nice so i did decide to keep it. I already have this skirt in 2 other fabrics and I wear them ALL THE TIME. And the 3rd was a skirt that only had the pleats on the front but not the back, not a good look! I'm still considering it.

Very pleased with item fit and quality

I am absolutely delighted with these trousers. It is the first time I have worn corduroy and I am so glad I ordered them. It it a very delicate corduroy but has a good weight and seaming on the front and fit perfectly. I would certainly recommend.

Always good and easy to deal with.

Delivered very quickly

Dresses are amazing!! Ordered a couple and then ordered a whole load more as these are stunning quality - with the jersey fabric you feel the difference when you wear them and they have a super flattering cut. I will be back again and again!

Easy online shopping, website clear, ordering simple, returns could not be simpler.

Easy to navigate website, helpful service and good packaging. Most importantly, beautiful clothes!

Great very quick great service

I must remember to get sizes smaller than normal.

I am happy with the service I received from my order. However the trousers were not as I expected so had to return for a refund. The jumper I already have in the Tawny colour. It’s a fab style and very soft & comfortable Not itchy on my sensitive skin.

My orders have always been delivered very quickly and if I’ve returned an item the refund follows quickly too

Very pleased with every aspect. Ordering, delivery, and quality of clothes. Fitted so well, fabric was good, so pleased with every aspect. Will definately use Masai again.

First time I have shopped online with Masai. Very impressed with shipping time, easy to use website, & simple returns procedure.

Order processed really quickly. Royal Mail let you down as sent the parcel to the wrong sorting office. Parcel due on Monday but arrived on Thursday. ,

Impeccable delivery-no hassle with order-lovely doable price with lovely stylish and quality garments. I didn’t know of you but I’ll certainly use you again. Thumbs up and many thanks!

Very efficient. Speedy post. Lovely coat -really impressive service

Processed quickly, well wrapped parcel, and fast shipping.