Lovey items and staff are top notch

Great service!!!

Lug is my favorite brand!

Great experience.

Always great service

Still never got my item. . . with the price they charge for shipping I would have expected better tracking and shipping.

I would like to be able to talk to a lIVE person when I have questions or problems. Email doesn't work cuz it has been my experience that my issue does not get addressed correctly and most of my issues have not gotten resolved.

Thank You For Making Such Beautiful Crossbody Bag's.

I purchased a bag that I ending up not liking. To return there was a $15 handling fee plus postage. This is absolutely insane. That bag was bring with tags in the original bag. No store charges a handling fee to return.

The cost of shipping is a little steep. My bag was $75

Good experience

Takes way too long to receive purchases. There must be a faster way even if I’m in Canada!!🇨🇦

It was slower than expected but I thought I was ordering from Canada,when I realized it was Florida that was ok.

Shipping was timely, order was correct! It was great

Fast shipping amazing bags

Great customer service

Website needs work, items need more options ,

Much better than in the past

Got this bag in excellent condition very quickly.

Always exciting to get my lug boxes!