Too small

Love the products. I get a new purse twice a year

No complaints

Because I thought Lug was a Canadian company, I did not anticipate the two week delay in shipping (from Orlando). I ordered on Jan. 27 and was told it would arrive on Jan. 30. It arrived on Feb. 11. When I contacted Lug at the beginning of February, I received a reply the next day explaining the delay at the border. I will probably not order from Lug again until the orange abomination is out of office.

Shipping is fast and easy and customer service is always there if needed.

Shipped good

Great items

Just great service and delivery from Lug.

I felt shipping too far too long considering the price to ship.

Good

What is there to rate??? Emails not responded to, items delayed in pick up. No one seems to care about customer service now they have gone big and international. Last purchase with this company after several years, even as a start up. Very disappointed in how it has changed.

Lug is my favorite bag!

Shipping was fast and neatly packaged. Thanks Lug!

If it came with a wristlet I would give it five stars.

Love the Lug brand!

I love my bag, but it’s a little difficult finding what I want.

No issues with the shipping. Came in six or seven days. . I was even given a tracking number. Good service.

I appreciate all you do!

Coming to Canada 🇨🇦 it was very reasonable timing

Good