zero points - Item was shipped on May 6 and still hasn't arrived, Please send a complete refund - I'm not paying for an item I didn't get

Shipping was good, bag, not so much

Bag is awesome! Service was great!! Shipping is long and expensive. UPS tracking provided but they hand off to Canada Post and that tracking doesnt work so you have no idea when or where your package is.

Great bag, perfect size.

Shipping was much quicker than LugLive— although for what they charge, it ought to be.

Order received ,processed and shipped so quickly. Thank you!!!

Purse never came. Noone seems to be able to help me figure out where it is. What a joke to be asked to write a review for the purse. I have never seen it.

I decided to change colors on my bumble and lug was very accommodating. Changed colors very easily

Shipping too slow

I think that all bags should come with a crossbody strap.

Love using this website to order special items before they are released to LugLive.

Shopping with Lug is awesome!

Always a great Lug experience.

Love thiscompany, but not happy with the newly higher shipping rates

BEAUTIFUL BAG. LOVE IT. GREAT PURCHASE. MULTI USE BAG

Never received

Great as usual.

I love everything about Lug

I love all my LUG products and I always check the sales for great deals.

Fast shipping love the bag. If itcameoutin Hearts of Goldi would buy it immensely