Customer service has been very helpful. Would be nice if there was a phone line to talk rather than do everything by email. I order frequently and have had more issues than usual with quality since the switch to Orlando warehouse.

I have the black & white houndstooth bag, it goes with everything! Beautifully packaged too. Just the right size for me. I own several Lug bags, they never wear out.

All went well

Beautiful bag received quickly and nicely packaged

Beautiful bags, I’m hooked

Great design job on all the new items!

Appreciate the low shipping price and no additional cost for add-ons within a specific timeline. Great incentive to purchase more.

Good turnaround.

Great bags and customer service is excellent

Excellent turnaround to receive your items!

Love the bag was a great value

Once received, took a little longer than I expected. The products are exactly what I expected to receive from LUG.

Awesome

I've ordered several items and multiples in some. IMPRESSED with the quality, the function of design and durability. I'm officially a 'lugNut'! :)

Awesome

I work in a salon and needed a tote that could be a purse and handle hair products as well, it's perfect!! Especially if I go to the clients home or hospital to do their hair . . . love it!! I bought two . . . 😊

I have thoroughly enjoyed and appreciate every product I purchase from Lug. Thank you for the great quality and variety.

Awesome! Enjoy shopping LugLife!

Great customer service

Came reasonably fast.