Every one was very helpful.

We bought a Sapira two years ago but it wasn’t a good fit. We were well outside the warranty window but when I asked if they could help us, replaced our first choice with this mattress. It’s perfectly firm for us and my wife loves how cool it feels. Thank you for the outstanding customer support.

We love our new Leesa Sapira Chill Hybrid mattress. Construction is solid and the bed is perfectly firm and comfortable. It's January in Upstate New York, so the jury is out on how well it chills on hot summer nights, but I'm not worried. Very happy customers. Thanks Leesa!

It’s absolutely the perfect mattress. SOft and comfortable, But with incredible support. I also love the cooling feel. Perfect to regulate your body temp through the night. This mattress is amazing. I would highly recommend.

delivery took longer than expected/per website, but good email communication when inquired about delay

We love the new Leesa mattress and adjustable base!

my experience across the brand as a whole has been nothing but pleasant. The people are super friendly and really helpful, the mattress has been comfortable in the set up process for my whole bed, including the adjustable base was incredibly easy.

Mattress is exactly what I was hoping it would be, customer support is great, FedEx delivery issues caused the 1 star loss. Had about a week in a row of “delivery not attempted” every day, I was not confident I would ever actually receive the mattress.

We had some issues with the Ryder delivery service, but they quickly corrected their error, and this maybe is more a criticism of Ryder rancher than Leesa. Leesa, for what it’s worth, was easy to work with.

I'm writing this review for a couple of reasons even though I ended up returning my Leesa Sapira Hybrid mattress. First of all, although the mattress was a little too firm to be comfortable for my wife and me, we both thought that it was an excellent mattress in every way. We would recommend it very highly for anyone who likes a mattress on the regular to firm side of things, but we ended up needed something a little softer. Also, I want to praise Leesa's trial and return policy. They could not have been more gracious or easier to work with every step of the way, from my initial purchase, to when I reached out to let them know that the bed wasn't working out for me. I was sort of worried that it would be hard to return the bed, but they were 100% professional, understanding, and just very kind and helpful. If you have any concern that they don't mean it when they say you can return it, don't worry at all. It's a great bed. Probably you will love it. If you don't, they will take care of you well enough that you might feel inspired to write a review, too ;).

Did a ton of research and was unsure about the bed in a box concept but my experience with Leesa has been great. Initially chose the natural hybrid that wasn't quite right for me. The return and exchange/replacement process was seamless and I am now very happy with my Sapira chill. I described my needs and issues with the first mattress and they helped me select medium-firm rather than the plush I thought I needed, which ended up being the right move. I hope it holds up for a long time!

Love it!!

Nothing but compliments for this mattress after several weeks of sleeping on it. My usual hip arthritic pain is mostly gone and I'm sleeping noticeably better and longer. Right now I'm a fan. Hope it wears well and lasts a long time!

And 5 more dtars

We bought this just a few weeks ago and it is absolutely perfect for our child and even for adults. It’s comfortable, proper firmness, and fits perfect for the height that we wanted.

Purchase was easy on the website, we like the products, and the quality seems great so far. I do wish they’d coordinate shipping, so the platform doesn’t ship until the mattress is ready as well. The platform arrived over a week before the mattress, and it was irritating to have that large box in the way.

I have been seeing videos of people getting Leesa mattress for a while. But I kept avoiding ordering one. But I have been having amazing sleeps lately and by biggest problem is I don’t want to get out of bed now! (Which is great for being in person)

Easy to open and comfortable. Normal foam weird smell dissipated after a few days airing it out.

Customer service is the BEST!

Great customer service – easy returns.