The whole process of ordering, receiving and setting this mattress was super easy. I got shipping updates and the mattress came exactly when I was expecting it. I don't expect to replace my new mattress for many years, but I'll definitely be coming back for a Leesa mattress when that time comes.

All went well

Love my new mattresses. Customer service was very helpful

Great

This is my second one. I love it.

The Cost is a little high but the product is amazing

Ordering my mattress was simple. This is the second one in about six weeks. However, tracking is horrendous. I have no idea where my order stands when it’s going to ship or arrive. The Shop app stinks. It’s very cumbersome very difficult to out any status. You need to find a better way for your customers to track their orders all the way through to delivery.

Had accidently ordered two bed covers and they fixed it right away!

Love it I still have to get my credit however, I just gotta print out the form and fill it out. I haven’t had the time.

Well it took a bit until our actual bed frame arrived to unpack our Leesa West Elm mattress, but from that 1st night we had an unmatched, restful sleep. Thank you Leesa! All is well.

Great buying experience.

We love this mattress and all of its eco-ness and comfort! The ordering and delivery could not have gone more smoothly and this is a wonderful new addition to our eco-home we are putting together. Thank you!

My husband and I got used our new mattress very quickly and we’re very happy with it. It was certainly a good investment.

Your customer service is hands down one of the best, not just in the industry, but across other companies. Keep up the excellent service and you'll have a returning customer for life!

Love it

Easy process with all the information you need to make a decision presented clearly and easy access to get answers to any questions you have.

Leesa has been easy to work with, mattress arrived on time and in good shape. Product is excellent!

Great Customer Service

Just happy to get something that was as represented.

Great experience