Kona Labs is awesome. Andrew responded to my dad’s farm and located the problem in record time. I highly recommend Kona Labs.

Hello there, the system is really great and i have sold to my customers about 10 units in last 8 months. But im having an issue now for the first time the sustem came defected and im not getting the warranty as it should be. The valve is malfunctioning and putting water in the pool even though its not suppost to. Already messaged you guys/you told me to reach out to the manufacturer, no response yet and a week went buy. Thats not how things wodking in the pool industry. Items that are decected from the beggining need to be replaced asap. I just sold an 1800$ system and its not working, my cuetomer is supper dissapointed and im about to go and guy the valve separately, get the system working for him and never buying the product again. You guys need to step up your watranty , thisnis unexceptable!

Fast response to help me understand issue

Fantastic Customer Service

30 year swimming pool veteran, and so tired of seeing all of the "toilet bowl" float leveling systems out there! Ordered one for my own pool and this will be the go to on all new (and remodel, where possible) pools!

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Gas

Andrew was a pleasure to work with. Andrew was very honest and helpful in explaining our situation and how we can possibly solve a leaking jacuzzi. Mahalo

What a joy! The wireless level maintenance is working perfectly. The online monitoring ability is so reassuring. No more relying on my memory or neighbors to keep the pool equipment happy and the level always right. No over- or under-filling the pool - a definite water saver. Highly recommended!

I required to change my sensor and was unsure about its compatibility…the support folks were very efficient, friendly and customer focused …even simplifying the order placing! A pleasure to do business with!!!

Have owned the LevelSmart system since 2018. Only one I found to be an automated wireless system that was easy to install and no maintenance. It has performed well all these years. Ran into a problem with it maintaining the water level this year and worked with Ryan to solve. He took good care of me and I look forward to many more years of not worrying about my pool water level. If I had a pool company, this is the only product I would recommend.

This was the best solution than having to turn on the valve to add water to my pool every other day and since it’s wireless it kept me from having to break concrete to run wires to the sensor. Highly recommend.

Tired of putting a hose in your pool once a week? This is the product for you! I did have a few issues a few months into ownership, but Ryan (the owner) walked me through it. 5 stars.

Very nice I don’t have to worry about my pool water level anymore. Installation was simple customer service outstanding. I would definitely recommend this product.

I installed the Level Pro two years ago and have never had to even think about filling the water in my pool since. I am in Hawaii and the warm water temps combined with a large water fall cause a lot of evaporation making it necessary for the pool guy and myself to routinely add water. I tried a couple other plastic float devices which were a waste of money and looked terrible. Any kind of retrofit installation of an auto-fill was not possible. The Level Pro changed all that. I now have a pool which actually has an auto-fill. It has worked for 2 years without fail and is well worth the price paid.

Our pool wasn’t built with an autofill system and it was a hassle to keep it topped off manually. When we were out of town for a long period of time, we had to ask friends and neighbors to watch the pool level for us. The system we got from Kona was the perfect answer. Now we don’t even have to think about it. It works perfectly and it didn’t break the bank. Customer service is awesome as well. Ryan and the rest of the team are always ready to help with any issues. Thanks Kona. You have a new lifelong customer.

This is one of the best things I have purchased in years. I have used the garden hose float switches for years and they are a constant pain in the behind. We can leave our pool now to go on trips and do not have to worry about pumps burning up from low water levels. I have not touched it since I got is set up. Well worth the money!

Love the LevelSmart - We can live the pool with confidence! Works very well. Staff is extremely helpful!

Great product. Easy to install. More then lives up to expatiation's

Return process was very efficient