I’ve had several interactions with Kona labs due to my neglecting to insulate and having my pipes and valve freeze. I purchase a replacement valve and received guidance on recalibrating my water level. Great customer service! Great product!

You don’t even provide a service. This is just a pass-through of the actual proprietor of a product. Of which that product does absolutely nothing other than logging in and seeing oh cool this is where my water usage is this second.

Very helpful!!😊

Great feedback

To my surprise the wrong tel number was in your system (the one of my wife) and without entering the code sent to this tel number I could not do anything. This is pretty bad. I should be able to order stuff without the tel number in your system since this can be wrong.

Excellent experience with Konalabs. Professional service, clear communication, and effective solutions. A competent and reliable team that I highly recommend.

Absolutely wonderful

I asked for a price a week ago and still don't have one

Good product and good response

Magnificent introduction with Aaron - genuine thanks

The Level Smart Autofill system is the best system to maintain your pool's water level. I have used it in my South Florida pool for many years. And Ryan DeVerse from Kona Labs is always available to assist with any issues; he is the best!

Works well but could use two enhancements. I way to remotely activate/deactivate the system. Use case is if I am out of town and am going to be having maintenance on my pool equipment. This happens fairly often in FL where a lot of people are part timers. Also, if the report would show for each sample, if water was added and how much, that would be helpful, instead of just a daily summary.

Help Videos did not address my problem

very fast assistance and very fast delivery

Technical support was excellent!

I emailed to find out pricing etc. . . and never got a reply

Support was not helpful at all

I bought this to hopefully end the process of dragging hoses out to the pool multiple times a week. The LevelSmart auto fill so far is doing exactly what I had hoped it would do. I live in north Texas and haven't had the brutal summer heat yet, but based on what I've seen so far, I expect it to come through. Definitely worth the time and expense.

30 year swimming pool builder-always hated auto fill units (glorified toilet bowl floats placed outdoors with dog hair, leaves, grass clippings, etc. -what could possibly go wrong?!) and refused to do them due to the high failure rate I had observed. I moved to a warmer climate where they are pretty much a necessity but still refused to put one on my personal new pool build. Finally got sick of hauling out the hose every other day and new I needed a solution. I knew about Kona Labs so I ordered up a LevelSmart unit. The install was straight forward and easy (I mounted the valve over my pool return line at the equipment) and we are in business! Super happy; great product!

I purchased the LevelSmart Unit in August of last year and it has been working perfectly ever since. I had some questions during the installation and called Ryan directly. He answered all my questions and he even walked me through the set up process. I have not had any issues with the unit since installation it does everything I intended for it to do and more! Highly reccommend this company as well as product. Great people and great products.