The service was excellent. I was worried it would melt when I brought it back to China, so the staff thoughtfully packed it in an insulated bag for me.

Easy checkout, huge selection and as always, the chocolates were amazing.

It’s like being delivered a Willy wonky golden ticket every delivery 🥰💚💛💝🍫

The chocolate is amazing and the flavours are beautiful

Lots to choose from on line, packaging excellent and well insulated

Just because I didn’t like the gay times doesn’t mean they are not good. I’m very fussy about what chocolate I eat and you and haig are my go to.

Amazing

As always, absolutely beautiful chocolates!

Smooth creamy and that true chocolate flavour. Absolutely awesome

You have never let me down with your product or service thankyou

Always great service and fast postage. My goodies turn up in excellent condition and always taste amazing!!!

Easy to order, kept in the loop with delivery and tracking and the chocolates that I had purchased all arrived in perfect condition. Thank you

Ordering Koko Black products online is a breeze! The hard part is waiting for the 2 - 3 days to receive my order to savour the rich, smooth chocolatey taste. It sure is worth the wait, every time!

Exceptional quality and presentation. They even had a cool pack inside to help with the hot weather that we've been experiencing. The courier service was fantastic with a text from the courier letting you know his name and when to expect delivery. I'd have no hesitation in recommending Koko Black chocolates to anyone out there.

Easy to order online and wide range to choose from. Looks well presented and excellent quality. Delicious flavours and taste.

Excellent and timely service for my pick up order. The product was fantastic too.

Delish! A special Christmas treat as a thank you. I purchased for myself last year and knew they would be received well. However they have gone up significantly in price and I won't be buying them as treats next year. They are now too expensive. I can't justify it.

Excellent. My Dad thoroughly enjoyed them.

Thank you to the charming staff member who served me at your Westfield Sydney store.

The chocolate of course was predictably yummy. What really sent me into orbit (in a good way) was the customer service. My order was primarily gifts for friends, but I'd popped in a little treat for me. Unfortunately, there was an error in packing (hey, we're all human) and my treat didn't arrive. Koko Black bent over backwards to ensure I was happy with the resolution, offering several possible options (including shipping the missing block). I kinda wanted my lil treat, so I took that option, but did express that I was aware that it seemed quite the effort for a small block of chocolate. Well, it arrived today, along with a second block and some truffles. I never expected anything like this and am completely blown away. Koko Black, your customer service and care is among if not the best I've ever experienced. All I need you to do is open a shop in Geelong! :)