Fair price and fast delivery!

4 weeks and I still haven't received the product I ordered. Contacted their customer service, and they said ""we'll check with the supplier. "" That was a week ago. (No email with tracking information was received from this company - over a week later I got an email from Fedex with a tracking number and some other company's name as the sender)

I went through two other vendors looking for a specific grill only to be informed days later that they were out of stock despite their ads claims. Kick Ass took my order and delivered in four days.

Bought a cover for my Napoleon grille. It fits perfectly.

Very easy to order. Will show up timely.

The guy on the phone was great and Kickass had my part the I needed for my grill. I love em !

You had the part I needed. Ordered it. You delivered it.

I did not get the right Primo cover. The way the description is on the internet is confusing. I wanted a built in table top cover. I got a full built in cover for a portable grill. Wording is very tricky and a lot more expensive

The prices were good and service great, but after I placed order and got charged I received an email saying everything was temporarily discontinued.

Went online to their website, looked up my new Blaze grill model and ordered a Blaze cover. The picture shows the cover on my grill with both shelves raised up. I purchased a cover based on their website picture. The cover they sent does not work with the side shelves. I asked to return the cover (that I paid $106. 49 freight included) and they deducted $39. 77 for freight and tax. I called to speak to someone and was told the guy who would handle the situation was on the phone and would call me right back

One phone call, less than 5 minutes my part ( under warranty ) was in the mail box less than a week later. Napoleon has been the best grill I have ever had and I am glad I purchased from you guys!

I love my new Napolion Rouge gas grill. Learning to use it. 50+ years of charcoal.

Had a problem trying to order on line so I called to get some help. Easily reached a live person who handled my issue flawlessly. My grill cover was received within the time frame quoted and was $10 less at Kick Ass Grills than other stores. Would definitely order from them in the future.

It took over 2 weeks to ship and seems weird that it only shipped after I emailed asking about it . Better communication if there are delays.

Legit Bbq grille online store. Excellent customer service. Fast shipping

Item as described and received promptly

I was perusing the internet for different grill options, and after looking at the choices at Kickass Grills, spoke with your representative (Nick, I think). I was given all the info I needed to make a decision. He walked me through the order; it was mostly painless - except for having to pay at the end. Now, I'm just waiting for delivery. Good work, folks. . . . I will refer you to others

Easy shopping for items that are difficult to find elsewhere.

Easy to order, great pricing/shipping.

Ordering process until delivery time was great. No damage when received.