Really happy with the product and the time frame given was exactly right, my only issue is that it was not ovbious that I would have to pay a customs charge when my item was being delivered (I think it should have been put in the part where it says calculate delivery charge ) I was happy to pay the charge but I was not happy to find out about it and worry about how much it was going to cost I really think it should all be worked out before paying the total to order.

I bought 4 Beautiful pieces with Kate and Kole and never disappointed. Go for it. Do not hesitate ! Amazing experience.

Everything was seamless from first visit until final pick up

Kate & Kole were very response and great to deal with throughout. The package the ring was delivered in was beautiful and included all the information I needed. My fiancé absolutely loved the ring and I am happy to report we are now engaged. Thank you for a wonderful experience!

Kate & Kole made finding the right engagement ring for my partner so easy and stress free. They promptly answered any and every question I had and assisted me with purchasing and safely shipping my ring interstate. The end result was better than I imagined. Furthermore, as it was a touch too big, Kate & Kole arranged for a resizing free of charge. I couldn’t recommend them more!

Couldn’t be happier with my experience with K&K. All the employees make the process stress free. Their quality is exceptional and would highly recommend :)

I recently bought my wedding band from Kate and Kole, and the entire experience was wonderful. From my in-store appointment to all the follow-up communications, everything was easy. A special thank you to Mikaela, who was incredibly helpful throughout the entire process! She was super accommodating during my appointment, allowing time for me to look at a variety of jewellery pieces, beyond wedding bands.

stunning jewellery and excellent customer service

Kate&Kole is a phenomenal business that I would recommend to anyone! The site is super user friendly and that goes for the jewelry builder as well. A big thank you to Kayla for making this a smooth process without any issues and to everyone at Kate&Kole that made our beautiful ring!

Our daughter absolutely LOVEEEEEEEEEEEES her beautiful bracelet and letter necklace that we bought her for her 18th birthday. Thank you!

Love how easy the experience is.

Great experience

I recently purchased an engagement ring from Kate & Kole, and the experience was fantastic. The team listened attentively to my desires and guided me where needed. I felt so at ease with making the purchase and like I had designed something truly beautiful. Communicating with Kayla throughout the process was a delight, her professionalism and patience with my 100 questions was deeply appreciated. The ring is beautifully crafted and is loved by my fiancé. Would highly recommend!

My fiancée and I have had such a positive experience with Kate and Kole. From ordering my engagement ring, to now both receiving our wedding bands for our upcoming wedding there has always been such clear communication and so much support. As we were unable to go into the store, Anna from Kate and Kole was super helpful sending through lots of options of wedding bands that would pair with my engagement ring. Great experience and such beautiful pieces.

Kate & Kole have been a delight to purchase from, no question I had was ever too hard and they always responded promptly. My engagement is everything I’ve dreamt. Can’t wait to add a tiny letter necklace to my collection.

Quick delivery. Lovely product.

Kayla was very helpful from start to finish in helping me choose the perfect engagement ring for my fiancé. The ring was perfect as I had envisioned. Thanks Kayla, definitely recommend 10/10

Beautiful, high quality jewelry with exceptional customer service. My partner ordered my engagement ring from Kate & Kole and I was so impressed with the design and quality that I decided to order our wedding bands through them too. The try on engagement and wedding ring photos on Instagram were super helpful to choose the perfect wedding band despite not being located near their store. Customer service was proactive, friendly and responsive throughout the ordering process.

Amazing service and so helpful in getting it delivered in a short time frame. Would absolutely use them again!

Wow the whole experience was amazing, my beautiful ring was everything and more. I’m so happy that I chose Kate & Kole for my eternity ring M. Melia