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10 out of 10 for service and quality
Great prompt service
Easy and very happy
Very easy to order. Cannot fault the process
Easy to use & navigate through.
Exceptional and timely customer service. I could not fault you guys in any way! Thank you
Easy to navigate and submit.
Amazing
Jewellery descriptions are precise and detailed. What was stated on website is what I recieved. Also kept me up to date with process of my order from purchase to delivery.
Lovely team and easy search and purchase process
We can't thank K&K enough for the flawless experience we enjoyed purchasing the perfect engagement ring.
Very easy site to navigate, straightforward ordering process, great communication the whole time. A pleasure to deal with!
perfect
Love the pieces within Kate and Kole’s range. Everything is designed beautiful and made with quality materials. . Very cool to watch them grow into the success they now are!
The website was very easy to use and the pictures are true to what you receive. I love the extra details in correspondence as well, thankyou Kate and Kole for a wonderful and easy shopping experience xox
The ring is wonderful and the entire experience, guidance on the purchase and sizing, emails and delivery was seamless. Your team have a warmth and helpfulness which make buying a beautiful present such a joy. Thank you
So helpful, amazing customer service
We ordered a custom size brushed silver ring for my husbands wedding band. The team at Kate and Kole were uncertain if the ring would make it in time for our wedding so they sent us a stand in ring just in case. The original ring arrived but it was amazing of them to make sure we had a back up for the ceremony. We are so happy with the ring and the customer service that went above and beyond.
I had to get in contact with the staff at Kate and Kole on two separate occasions and both times they were so warm and helpful. Their attention to detail, genuine care for customer satisfaction and overall service was incredible. . not to mention their pieces are absolutely stunning and such beautiful quality. Can’t recommend them enough!
I couldn’t be happier with my experience with Kate and Kole. From start to finish, they were incredibly easy to deal with and made the entire process smooth and stress-free. Shoutout to Kayla - guided me through each step, answered all my questions, and helped me feel confident in my choices. The ring turned out absolutely perfect – even better than I imagined. Highly recommend!





| Stars | Count |
|---|---|
| 5 | 931 |
| 4 | 16 |
| 3 | 0 |
| 2 | 0 |
| 1 | 0 |
| Total | 947 |