Excellent communication throughout the entire process.

Service was fantastic and very efficient

Arrived before Christmas which was lovely.

Very fast turnaround especially during a busy period. The updates on the progression of manufacturing and shipping was also great.

I have brought a number of pieces now and love each and every one of them.

An amaizing costumer service all the way through.

Fast shipping - one star off as I would have liked to receive better packaging considering it is a premium product (it came wrapped in tissue paper and cardboard).

Perfect

Fabulous customer service and more!

Mikaela helped us with my wedding band. She was so lovely and made the experience really easy! Xx

We all like to feel Special when making a purchase, it’s these real connections that consumers are looking for & the reason we come back & spread the word, Brooke is my go to gal :hands_heart|type_3:

The process was incredibly smooth, and the production was impressively fast especially considering it was probably around the Christmas rush when everyone wants their orders ASAP. Everything went so well that I even got my partner to order from them too. Thanks again

Service was prompt, packaging was classic and lovely, the product is simply stunning!

So great! I spoke to someone on the phone before I ordered and they were friendly and answered the questions I had. They were shipped super quick too which was great. Thanks!

The customer service was absolutely wonderful from start to finish. Every interaction felt personal, thoughtful, and genuinely caring. They took the time to make sure every detail was perfect, kept me updated throughout the process, and made the entire experience feel effortless and special. It’s clear they truly value their customers and the sentimental meaning behind their pieces. Their kindness and professionalism made receiving my bracelet even more memorable. I can’t recommend them highly enough.

10 out of 10 for service and quality

Great prompt service

Easy and very happy

Very easy to order. Cannot fault the process

Easy to use & navigate through.