All of my encounters with JNH have been great since the beginning. So glad I didn't go with a no-face internet version of a sauna from a faraway place. Love these guys!

LOVE THIS COMPANY!!

service was fabulous-got a call that i had ordered too many accessories and adjusted my order so that i would not have to pay shipping to return the excess. great company!

My husband has a truck with a lift gate. He managed. I think it would be best to have extra set of hands

Shipping left JNH timely but was a bit delayed once the sauna arrived at the last location for delivery. No fault of JNH.

I love it! It works amazing. It’s pretty. Totally doable to put together. April was amazingly responsive and supportive. No complaints!

Very quick shipping (I didn't pay for the faster shipping, and still ended up receiving package at the lower end of the faster shipping estimate!). Good customer support - responsive, and follows-up on emails through order/delivery/warranty activations, etc. I'm happy with the product itself, although I do think there are some areas that could be further improved upon ;)

Great service, super fast delivery!

From start to finish our experience has been wonderful. Our infrared remote got lost within the first couple of weeks. We called customer service and they sent us a replacement free of charge. Assembly was easy. Overall we would purchase from JNH again. Since getting the sauna put together we have ordered some of the accessories. Prompt shipping on them as well.

Shipping was fast. Setup was intimidating, so I do suggest lining up some help to lug it all upstairs and put it together. I also suggest an electric screwdriver!

Easy to order. Delivered in about a week (ahead of schedule). I absolutely love the infrared sauna! My wife (and even my kids) sit in it all the time. Great purchase - I recommend JNH to people all the time.

Product came as described was shipped in perfect condition no shipping damage and instructions for assembly was excellent

Customer Service is the best.

Great job

Great customer service.

The single best purchase I’ve made in years. Product is high quality and works like a charm. Can’t endorse this product enough.

We decided to build in - from the pictures you can see we added a cut off switch to the left and a LAN port to the right for infotainment. Shipping was good - no worries at all.

Everything has been top notch. Best product I’ve purchased in a forever.

We received a damaged floor, and JNH was extremely cordial, cooperative, and efficient in replacing it. The product is very beneficial to my health and ell being.

It was great thanks.