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Every employee from purchase, shipping, and delivery are wonderful.
Love JK!
Great experience
Fits well
Love the quality of Jenni Kayne! Elevated yet comfy styles.
Great service from Seattle Jenny Kayne
The shipping took longer than expected but the gift packaging was as very well-done.
Love these moccasins! So cute and comfy, had to size up a half size tho
Great assistance from my sales associate, Bea.
I love the customer service
Love JK, and now more selections in tapered sweaters!
I'd had my eye on this coat for a while and finally bought it during the recent sale. Unfortunately, it didn't live up to expectations. For a coat that retails at $1,000 (plus tax), it arrived folded into a small box and was creased and wrinkled on arrival. The material is thin and flimsy, the fit was off, and the arms were tight. If the price reflected the quality, I'd be more forgiving. But even at the sale price, I was very disappointed. I've bought coats from comparable retailers for a fraction of the cost that had better fabric and construction, and they arrived in proper packaging: a box large enough to avoid creasing, substantial wrapping, and a sturdy hanger.
I called my order in, the courier came to pick it up, and they delivered it in an hour! Seamless!
fast shipping
Timely delivered, carefully packaged.
Timely delivered with care; appreciate the sale.
great!
Easy returns
As always Jenni Kayne your products are beautiful and you give it that extra touch with gift wrapping which is very elegant
Rachel--a new sales associate at the Brentwood store, was very helpful, fun and lovely. We will dearly miss Lisa, but the store's service continues to be top notch!





| Stars | Count |
|---|---|
| 5 | 87503 |
| 4 | 6846 |
| 3 | 3530 |
| 2 | 1180 |
| 1 | 1248 |
| Total | 100307 |