Easy to use website, stock on hand was accurate, fast delivery and quick response on team when submitting enquires

The online store was easy to use and our order was processed quite quickly. The delivery process was a huge let down. The company used Deliver-ME who subcontracted the delivery to PicUp (Brisbane, Queensland). We were originally told the desk would be delivered on a Wednesday, so we organised for my partner to work from home that day so he could be home to receive the order. On the Monday afternoon I received an SMS from PicUp saying that the order would be delivered tomorrow (Tuesday) between 6am - 12pm. My partner was not able to work from home, so I asked my elderly father to go to my house and accept the delivery for us. The delivery never arrived, I called PicUp shortly after midday, they originally couldn't find my delivery in their system, then called back saying that it was scheduled for Wednesday, not Tuesday. She had no idea why I received an SMS and blamed it on Deliver-ME. She said due to the inconvenience, she would have my order delivered first thing Wednesday morning. My partner had scheduled a client meeting for the afternoon but was fine to work from home in the morning. Wednesday morning nothing arrives. My partner calls PicUp around 11am and is told the desk will be delivered between 12-2pm so he reschedules his client meeting for the following day so that he can stay home for a bit longer. Around 2:30pm I receive a call from PicUp advising the truck had broken down and they can't deliver today and it will be rescheduled for tomorrow. I decline delivery, I advised that no one is available to be home to receive the delivery the next day. I asked where my item is and if we can collect it ourselves. The PicUp admin advises they have not even collected my item, it is still at the Deliver-ME warehouse and that I need to call Deliver-ME. I ask PicUp to cancel the delivery, and I call Deliver-ME to obtain the details for their Brisbane warehouse so we can organise collection. The warehouse is only open until 3pm so we cannot collect that afternoon. My pa...

Unfortunately, we have had two delivery attempts of a whiteboard & they have arrived damaged both times. The packaging & Delivery methods are a bit disappointing.

great office chair, makes a huge difference having the back support.

Tabletop is of high quality. wood finish is beautiful. Legs are very strong. Assembly was extremely simple as the instructions were well written and easy to follow.

I’m very happy with my purchase and customer service was outstanding.

Product where made. Would be nice to be 100% Australian for the amount aid for. Instruction manuals need to be reviewed. Having something as simple as each part with a number sticker attached would make the assembly much easier to understand.

Packaging was damaged, bolts don't line up

Delivery on time

Customer service with Irish (the person I spoke to) was superb. She was excellent in her support. Product was a good and as expected.

Great service, great products for our company. Couldn't ask for better.

Very easy to deal with.

I would rather pick up in store and have jason.l pay the freight

Great items, well packaged, good turn around & delivery.

AAA+++

This was my first purchase from JasonL. I bought the work from home desk for my desktop and also the side table which have both been very useful. They are as they show on the photo, and I'm satisfied with the sturdiness and quality of their products.

very good

Very fast delivery

Friendly service by the team

Fast turnaround and great communication!