I had a great experience with the customer service team helping to resolve an issue I had. They went above and beyond. Love my chair❤️

The wholes for the screws did not line up with the chair legs. One of the chair legs is unfortunately bent and thus not sitting even on the ground.

JasonL communicated at each step of the ordering, shipping and delivery. Delivery was excellent with the truck driver able to follow instructions to deliver to our door and helped bring the boxes inside.

Lack of communication from when the product was purchased and paid for until delivery. Delivery turned up 2 days early and l was away. No communication of when it would turn up next. 2 days later l received a phone call 7. 30am saying im 30 minutes away.

Excellent product and service

Great product great service will buy again.

Good

The Quadro A desk is not fit for purpose. The design of it means that the desk space moves with each keystroke!

The underside of one of the pedestal drawers was damaged, we were still able to put them together as damage could not be seen.

Service as expected no problems

very good and solid chair.

Ordered an office furniture online and was really impressed. It arrived on time, well-packaged, and looked exactly like the photos. Super comfortable and easy to assemble. Great value for the price—would definitely buy from this company again!

Delivery was ahead of ETA and assembly was done quickly including clean up

Fast delivery

Quick delivery

The communication, delivery and item itself were all awesome. We will be using this company again. Thank you

Online store was easy to use. Regular emails with order progress were received. Delivery was very quick. Assembly instructions were emailed. The instructions can be a little better.

Shopping online at JasonL, among a lot of choices, I found what I was looking for. The purchase process was easy, costs competitive. The customer service was very good with prompt and supportive responses to a few queries I had. The product was delivered promptly and when assembled looked and worked great. Delivery was a little awkward. The courier used arrived at a residential address and the truck was a little large to comfortably access the driveway to my house. in the process of trying to access the driveway, the trolley pallet lifter in the back of the truck was rolling around violently and banging into the pallets of goods in the truck. I had concerns there may have been damage to my purchased products but once unpacked and assembled, all was good. Bottom line, I would purchase again from JasonL but recommend they review their couriers.

I had such a great experience dealing with Irish at JasonL. I ordered the incorrect table top. She resolved the issue promptly for me and I had a new tabletop delivered within 1 business day!

Delivery driver forgot my items, I then had to wait a further week for Jason l to figure out how to re deliver which would mean I would not have my items in time for an event. Had to pick them up myself. And to top it all off I’ve been woken at 4am by an automated message to leave a review.