I don’t have an activation code

Love it!!! Feel much safer with it!

I just love it so much. I had to call and get help with setup, but you guys was very helpful and nice to me. Got me through the setup. I feel much safer now.

i can’t figure out how to set it up!

I refused the package. . waiting on refund.

Still haven’t got any satisfaction from your company that sucks

I was never sent an activation code and am now unable to use what I purchased.

Your customer service is excellent! The personnel has gone out of their way to help make this a very pleasant experience.

Helpful. A real person answered the phone

Horrible customer service. Recieved 1 of the 4 items i ordered. Contacted customer service FOUR times. Messaged on Facebook, commented on their page and tagged them in a post. Over a week later, my other 3 items were delivered , along with an email. The email pretty much said sorry for the wait but you already recieved the missing product. Clearly they knew the product was missing enough to send it out. But couldnt have the common courtesy or even decent customer service that could respond to the customer and let them know mistake was made and they were correcting it. Absolutely no response until after i recieved the original order. If your going to order from here, order 1 item at a time. And dont expect to hear back from customer service. They read messages and dont bother responding until they think they made the issue right.

Customer service great. Replaced necklace. However, charms on backwards. The latch to hold the pendant was catching on the chain. I went to jeweler who replaced the latch and added a loop at end of chain so pendant and charms don’t fall off

I returned and never got credit.

Not the one my daughter wanted at all. But we needed this after waiting months for the design she wanted to come back in stock and it never did. She doesn’t like the design and therefore does not want to wear it yet needs it for safety on her college campus. Do better.

I've always had good service with invisware anytime I call in I get a call back from a person who speaks English what a wonderful thing and I am not asked to train their AI I hate training AI not qualified to but they care more about their customers than putting them through the hassle of not being able to speak to English not knowing what they're talking about in training that's AI there the ladies that call you back are so kind and so helpful they are number one in my opinion of customer service and that's important my equipment has always worked and I have always been very happy with everything I bought I don't think you'll ever get better service anywhere this is my favorite customer service

Great

The item isn’t waterproof, making it useless for what I needed it for. Your money back guarantee is misleading, as I was charged a return fee and a restocking fee. Very disappointed in the misleading advertising of the website as a whole.

Device is too heavy!

NA

The product is worthwhile and I feel much safer with it.

I bought 6 charms and received only 1. I have not heard back from support either.