I ordered my first InvisaWear pendant not very sure of it. I lost it so I ordered a second one knowing what I was getting this time and that I needed it for safety. I am a 68 year old woman with a lot of medical problems and I live alone in a rural area.

Friendly, professional customer service, always!

so i like it

I appreciate everyone’s help in getting a working piece. Frustrating that it took twice. Disappointed that the logo no longer appears on the pendant. Not as pretty.

Everyone I spoke with was very nice and helpful.

Cannot Log on to invisaWare

Great

I don’t have an activation code

Love it!!! Feel much safer with it!

I just love it so much. I had to call and get help with setup, but you guys was very helpful and nice to me. Got me through the setup. I feel much safer now.

i can’t figure out how to set it up!

I refused the package. . waiting on refund.

Still haven’t got any satisfaction from your company that sucks

I was never sent an activation code and am now unable to use what I purchased.

Your customer service is excellent! The personnel has gone out of their way to help make this a very pleasant experience.

Helpful. A real person answered the phone

Horrible customer service. Recieved 1 of the 4 items i ordered. Contacted customer service FOUR times. Messaged on Facebook, commented on their page and tagged them in a post. Over a week later, my other 3 items were delivered , along with an email. The email pretty much said sorry for the wait but you already recieved the missing product. Clearly they knew the product was missing enough to send it out. But couldnt have the common courtesy or even decent customer service that could respond to the customer and let them know mistake was made and they were correcting it. Absolutely no response until after i recieved the original order. If your going to order from here, order 1 item at a time. And dont expect to hear back from customer service. They read messages and dont bother responding until they think they made the issue right.

Customer service great. Replaced necklace. However, charms on backwards. The latch to hold the pendant was catching on the chain. I went to jeweler who replaced the latch and added a loop at end of chain so pendant and charms don’t fall off

I returned and never got credit.

Not the one my daughter wanted at all. But we needed this after waiting months for the design she wanted to come back in stock and it never did. She doesn’t like the design and therefore does not want to wear it yet needs it for safety on her college campus. Do better.